Rent-A-Center Is Hiring A Bilingual Customer Account Representative

Looking for a rewarding career with growth opportunities and competitive pay? We're hiring for an Account Manager position with a starting hourly rate of $18.20 - $18.70! 🚀

Position Summary

If you're aiming for a career with unmatched earning potential, this is the place to be!
Did you know? 99% of our Store Managers, District Managers, and Regional Vice Presidents started as Account Managers and were promoted from within.
This dynamic role involves managing rental accounts by providing exceptional customer service, selling products, driving account performance, handling deliveries and pickups, maintaining store standards, and initiating early-stage collections.
You will support sales growth and account health by building strong customer relationships, all while aligning with the RAC mission and core values.

Key Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships 👫
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards 💰
• Maintain account health and secure payment commitments using account management tools 🔧
• Complete assigned routes for deliveries, pickups, and account follow-ups 🚚
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes 🏡
• Contribute to sales growth and generate new rental agreements 📈
• Safely transport, install, and handle merchandise 🎁
• Maintain showroom standards and company vehicles 🚗
• Adhere to all safety and operational guidelines to ensure a safe work environment 🦺

Qualifications

• High school diploma or equivalent 🎓
• At least 18 years of age 🔞
• Valid driver’s license with a good driving record 🚦
• Strong communication and customer service skills 💬

Physical Requirements

• Ability to lift and move heavy merchandise 💪
• Ability to drive a box truck 🚛
• Standing and driving for extended periods of time 🧍‍♂️🚗

Schedule & Work Environment

• Full-time position, Monday–Saturday 📅
• Sundays off plus one weekday off 🏖️
• Physically active role involving lifting, bending, and standing 🔄

Benefits

• Rapid growth and advancement opportunities 🚀
• Weekly pay 💵
• Paid time off 🏝️
• Medical, dental, vision, life & disability insurance 🩺
• Industry-leading 401(k) with company match 💼
• Flexible Spending & Health Savings Accounts 💳
• Supplemental and voluntary insurance options 🛡️

Equal Opportunity Employer

Rent-A-Center is committed to providing equal employment opportunities. We make all employment decisions without regard to race, religion, color, national origin, disability, genetic information, sex, gender identity, age, sexual orientation, citizenship, veteran status, or any other protected characteristic under federal, state, or local law. 🌍✊