SCAN Is Hiring A Bilingual Concierge Advocate

Join SCAN as a Bilingual Concierge Advocate (Cantonese/Mandarin) and be the friendly, helpful face that supports our members in Long Beach, California, providing excellent service and building meaningful relationships. 🤝

Position Overview

SCAN is seeking a dedicated Concierge Advocate to serve as a key point of contact for member inquiries, ensuring exceptional support and engagement.

Responsibilities

• Manage incoming calls and respond to member inquiries promptly 📞
• Resolve issues efficiently to maintain high-quality service
• Foster and maintain positive relationships with stakeholders

Ideal Candidate Profile

• 1-2 years of customer service experience, preferably within the healthcare sector 🏥
• Strong communication skills in Cantonese and Mandarin

What We Offer

• Competitive base hourly rate: $20.00 - $23.00 💵
• Annual bonus program 🌟
• Wellness initiatives for a balanced lifestyle 🧘‍♀️
• Generous paid time off to recharge and relax 🏖️

This role provides a rewarding opportunity to work in a supportive environment where your language skills and customer service experience make a real impact! 🚀