Sherwin-Williams Is Hiring A Bilingual Client Specialist / Customer Service Specialist

Join our team as a Customer Service Specialist and be the friendly face helping customers find the perfect Sherwin-Williams products—your skills and passion make a difference! 🎨🤝

About the Role

Customer Service Specialists work closely with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions.

Key Responsibilities

• Customer Engagement: Contact customers in person and over the phone to determine their needs and provide excellent sales service.
• Build Trust: Develop productive relationships with wholesale and retail clients.
• Sales Processing: Accurately handle sales transactions in line with store policies.
• Product Handling: Pull products from the sales floor or warehouse, tint and mix as needed, and maintain inventory accuracy.
• Store Maintenance: Stock shelves, set up displays, and ensure store cleanliness and organization.
• Store Standards: Uphold high-quality visual standards and product presentation.
• Equipment & Safety: Load/unload delivery trucks and operate electronic equipment safely.
• Operational Responsibilities: Keep store areas in stock and presentable, and assist with cleaning and equipment maintenance.

Qualifications & Skills

• Ability to read, write, comprehend, and communicate fluently in English and Spanish.
• Physical ability to retrieve materials, lift, and carry up to 50 lbs.
• Availability to work flexible hours, including evenings and weekends.
• Internal Sherwin-Williams candidates must have a “meets expectations” (3) rating on their most recent performance review and complete all HR eLearning courses.

Legal & Safety Considerations

• Criminal background checks are conducted to protect business and community safety.
• Employment is considered in compliance with applicable laws, including the Fair Chance Ordinance and California Fair Chance Act.
• Sherwin-Williams is committed to non-discrimination based on race, gender, age, disability, and other protected statuses.
• As a VETERAN-friendly employer, priority referral is given to protected veterans.
• Employees will never be asked for payments or sensitive personal information during the hiring process.

Compensation & Benefits

The offered wage range considers factors such as skill set, experience, and training. At Sherwin-Williams, we aim to support your overall well-being and success, helping you live healthier, save smarter, and feel better—covering everything from healthcare to retirement. 😊

Application Process

1. Online Application: Submit your resume online to start your journey.
2. Digital Interview: Candidates who meet initial requirements will be invited for a flexible HireVue video interview, which can be completed anytime within 7 days.
3. In-Store Interview: Top candidates will be invited to meet with our recruitment team at the store or facility location: 2050 S Eagle Rd, Newtown, PA 18940.

Our Commitment

At Sherwin-Williams, we are dedicated to helping our employees and their families thrive. Whether it’s through health care, retirement plans, or everyday support, your well-being is our priority. 🌟