CircleLink Health Is Hiring A Bilingual Care Ambassador

CircleLink Health is seeking a passionate, outgoing, and tech-savvy Care Ambassador to enroll Medicare patients into a vital monthly check-in program. This part-time position offers an excellent opportunity to make a meaningful impact while helping individuals access the care they deserve!

🌟 Role Overview

As a Care Ambassador, you will be the primary point of contact for Medicare patients, guiding them through program benefits, answering their questions, and encouraging enrollment. You'll serve as an educator, advocate, and motivator—driving tangible results through engaging conversations.

🎯 Responsibilities

• Make calls to Medicare patients using our specialized enrollment software (15 calls/hour) 📞
• Explain the care program's benefits, eligibility, and parameters clearly and confidently
• Address questions with empathy and accuracy, ensuring patient understanding
• Motivate and encourage patients to enroll, overcoming objections when necessary
• Document every call and patient interaction thoroughly in our system
• Track recurring questions, issues, and feedback, communicating these to management
• Stay informed on program details and best practices for patient outreach

Schedule & Hours: Work weekdays between 9am-6pm ET, with a minimum of 20-25 hours per week.

🧑‍💼 What We're Looking For

• Strong verbal communication skills—confident, clear, and engaging on the phone 🎧
• Bilingual fluency in English and Spanish is required
• Self-driven, capable of working independently with minimal supervision while achieving performance goals
• Technologically adept, eager to learn and use new software
• Exceptional organizational and time management skills
• Excellent telephonic communication skills
• Critical thinking and problem-solving abilities
• Patient-first mindset, with the ability to quickly build trust
• Motivated to meet performance targets and continuously improve
• Meticulous with documentation accuracy
• Resilient and adaptable, able to handle objections and foster productive conversations
• Exceptional closing skills are essential
• Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach is highly desirable

💼 Benefits & Compensation

• $20 per hour
• Potential $200 bonus after 60 days based on performance 🎉
• This role is a 1099 independent contractor position
• The contractor is responsible for their own equipment, payroll taxes, and benefits