Upwork Is Hiring An Arabic French Admin Support

Join our team as a Bilingual Admin Support & Customer Service Specialist (English/French/Arabic) — where your organizational skills and multilingual communication will make a meaningful impact! 🌟

Job Overview

We are seeking a dependable, attentive administrative support professional to manage daily operations, enhance customer interactions, and streamline organizational tasks. The ideal candidate is professional, responsive, and thrives in a fast-paced environment while delivering outstanding customer service. 🚀

Responsibilities

• Managing emails and calendars
• Responding to customer inquiries via chat, email, or phone
• CRM and data entry management
• Scheduling appointments and follow-ups
• Handling administrative and organizational tasks
• Supporting social media communication when needed 📱
• Maintaining accurate records and documentation

Required Skills

• Strong communication skills in English and French (Arabic is an asset)
• Experience with CRM software and customer support tools
• Excellent organization and time management
• Ability to work independently and meet deadlines
• Professional and courteous communication style
• Experience with Zendesk, Tidio, or similar platforms is a plus

What We Value

• Reliability and discretion
• Attention to detail
• Positive attitude and problem-solving skills
• Long-term professional collaboration