StoneX Group Inc. Is Hiring An Account Services Associate

Join a global leader in financial services that connects clients and talent to markets worldwide, offering exciting opportunities for career growth in a dynamic environment. 🚀

Overview

Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payment clients, we operate from more than 80 offices across six continents. As a Fortune 100 and Nasdaq-listed provider, we focus on innovation, human connection, and delivering world-class products and services to all investors.

Whether you aim to build a career connecting retail clients to trading opportunities or dive into institutional investing, StoneX Group offers four business segments filled with potential for progression and growth.

Business Segment Overview - Retail

Empower individual investors – and yourself – in the retail financial world through diverse products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting array of wealth management tools. 💼💰

Responsibilities

At StoneX, you'll join an institutional-grade network that links companies, organizations, and investors to the global markets ecosystem. Benefit from our digital platforms, comprehensive clearing and execution services, personalized support, and deep industry expertise. Elevate your career and make a meaningful impact in global finance.

Client Onboarding

Client onboarding is a vital part of our operations, serving as one of the first impressions we make on our customers. Our mission is to provide the best customer experience through operational excellence, leveraging our team’s skills to ensure transparency, efficiency, and smooth onboarding of prospective clients. 🤝

We collaborate proactively with Sales, Client Services, and Compliance teams to uphold these standards.

Key Responsibilities

• Perform due diligence on new account applications to verify and ensure compliance.
• Understand onboarding practices and regulations related to AML & KYC, including performing KYC regulatory and reporting tasks as needed.
• Experience processing corporate applications and structures is advantageous.
• Support accurate and timely account processing, working closely with internal teams to resolve issues and open new accounts within service standards.
• Build and maintain effective relationships with internal and external clients.
• Identify gaps in client documentation to facilitate account approval.
• Keep management informed about processing issues and red flags.
• Assist with internal projects or delegated tasks to support team goals.

Qualifications

• Fluency in Mandarin is required.
• Availability to work between 8:00 a.m. and 6:00 p.m. ET.
• Must work in-office 4 days a week with 1 remote day optional.
• Previous KYC experience with AML knowledge preferred.
• Proficiency with Microsoft Windows and related applications.
• Must be determined, passionate, and adaptable.
• Strong organizational and prioritization skills.
• Ability to multitask and work proactively within a solution-oriented team.
• Excellent communication skills—verbal, written, and interpersonal.
• Bachelor’s degree or equivalent is required.

Position Details

This hybrid role is based in Warren, New Jersey, offering compensation typical for entry-level positions in the region.

**Starting Salary:** $21/hour (~$45,000 annually).
*Salary is commensurate with education, experience, skills, and market data.*

Depending on business performance and managerial recommendations, the role may be eligible for an incentive compensation plan. Enjoy comprehensive benefits, including medical, financial, and more, aligned with the position. 🎯