StoneX Group Is Hiring An Account Services Associate

Join Our Team: Client Onboarding Specialist at StoneX Group

StoneX Group is committed to connecting clients to global markets and empowering individuals through innovative financial solutions. We're seeking a dedicated Client Onboarding Specialist to enhance our service excellence and support our international client base.

Company Overview

Connecting clients to markets — and talent to opportunity. With over 5,400 employees and more than 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices across six continents. As a Fortune 100, Nasdaq-listed provider, we focus on innovation, human connection, and delivering world-class products and services to all investors.

Whether you're interested in connecting retail clients to trading opportunities or immersing yourself in institutional investing, StoneX offers four dynamic business segments that foster growth and career progression.

Business Segment Spotlight: Retail

Empowering individual investors with a diverse range of financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, discover a wealth of tools to build and manage wealth confidently.

Responsibilities

As part of StoneX, you'll join an institutional-grade financial network linking companies, organizations, and investors to the global markets ecosystem. Benefit from our advanced digital platforms, comprehensive clearing and execution services, personalized support, and deep industry expertise. Elevate your career and make an impactful contribution to global finance.

Client Onboarding Key Responsibilities:

• Conduct thorough due diligence on new account applications and documentation to ensure compliance and verification.
• Understand onboarding practices and regulations related to AML & KYC; perform related regulatory and reporting tasks as needed.
• Support processing of corporate applications and corporate structures; leverage experience to enhance efficiency.
• Collaborate with internal teams to process accounts accurately and timely, resolving issues proactively.
• Build and maintain strong relationships with internal stakeholders and external clients.
• Identify gaps in client documentation to facilitate smooth account approvals.
• Keep management informed about processing issues, red flags, and potential improvements.
• Assist with internal projects and other delegated tasks to support team goals.

Qualifications

• Fluent in Mandarin and English
• Availability to work from 8:00 a.m. – 6:00 p.m. ET
• Willingness to work in-office 4 days a week (with 1 remote day optional)
• Previous experience in KYC with strong AML knowledge
• Proficiency in Microsoft Windows and related applications
• Dedicated, passionate, and adaptable mindset
• Strong organizational, prioritization, and multitasking skills
• Excellent communication and interpersonal skills
• Required academic qualification: Bachelor’s degree or equivalent

Position Details

This hybrid role is based in Warren, New Jersey. The compensation package includes:

• Starting hourly rate of $21/hr (~$45,000 annually)
• Potential participation in an incentive compensation plan (subject to performance and management approval)
• Comprehensive medical, financial, and other benefits, tailored to the position

Salary will be determined based on education, experience, skills, and internal equity. The role presents an exciting entry-level opportunity within the financial sector with room for growth.