Dice FM Is Hiring An Account Manager

Join Our Team as an Account Manager in Milan 🌟

Live shows bring joy, connection, and discovery—now you have the chance to be part of this vibrant scene and help more fans experience the magic.

About the Role

At DICE, we're redefining live entertainment, creating a space where you can be authentic, influence culture, and produce work you’re proud of. We’re seeking an Account Manager based in Milan, Italy, to foster strong relationships with venues and promoters and drive our growth in the live events space.

What You'll Be Doing 👣

• Building & Leading Relationships: Collaborate with key partners to meet revenue goals, ensure satisfaction, and maintain long-term loyalty.
• Cross-Functional Partnership: Work with Marketing, Field Operations, and Client Success teams to ensure operational excellence and seamless on-site event needs.
• Maximising Partner Success: Monitor sales performance, analyze insights, and implement strategies to optimise marketing and sales efforts.
• Industry & Product Insights: Keep up-to-date with DICE product developments and industry trends to adapt partner event strategies.
• Regional & Central Team Coordination: Serve as the bridge connecting regional partners to the central DICE teams, managing expectations and documenting needs.
• Team Collaboration: Work effectively with your team to overcome challenges and achieve shared goals.

About You ✔️

• Passionate, humble, and resilient.
• Strategic thinker with detail-oriented execution skills.
• A music and culture enthusiast.
• Confident and collaborative communicator.
• Able to build relationships at all levels of seniority.
• Analytical problem solver with curiosity and resourcefulness.
• Highly organized, balancing priorities efficiently.

What We Need From You 📋

• Fluency in English and Italian.
• Deep local knowledge of Italy’s live industry, based in Milan.
• Strong business and commercial acumen.
• Excellent communication and stakeholder management skills.
• Proven experience in live events, including Account Management, Event Operations, or Marketing.
• Exceptional attention to detail and resourcefulness.
• Understanding of marketing, social media, and analytics.
• Solid knowledge of how festivals, venues, and promoters operate.
• Ticketing experience is a big plus!

About DICE 🎵

With bases across Europe, North America, Australia, and India, DICE is rapidly expanding worldwide. We innovate constantly to deliver fantastic experiences to fans, artists, venues, and promoters.

We value diversity and encourage applications from underrepresented communities to help us build a more equitable and inclusive company.

Hybrid Working & Location 🏢

This role is located in Milan, Italy. We offer a hybrid work model—three days in the office and two days remote—to promote flexibility and collaboration. Specific schedules can be discussed during the interview.

Application Process 🚀

Our process typically includes a brief phone chat, a task, and an interview with your future colleagues. We promise to keep you informed throughout each step.

For information on how we process your data, please review our Candidate Privacy Policy. We may use AI-assisted tools to support our hiring decisions; however, all final choices are made by humans.

If you'd like to learn more about how your data is handled, contact us directly.