The Singleton Group Is Hiring A Work from Home Customer Service Representative

Join Our Team as a Remote Customer Service Representative!

We are currently seeking enthusiastic, customer-focused individuals within the United States of America to fill a fully remote role, providing exceptional service and support to our clients.

⚠️ Please read the following instructions carefully due to a high volume of applications.

Important Application Guidelines 🚨

• 1. US Residency Only: We are hiring candidates who live in the United States of America. ***Do not apply if you are not living in the United States of America.***
• 2. Residency Confirmation: Do not submit your information if you're not currently residing in the United States of America.
• 3. Immediate Action: Send a TEXT MESSAGE to 936-939-4142 using the format: *Application Submitted + Your Full Name*, immediately after submitting your JotForm application. Text message only.

Mandatory: Forward a copy of your resume/CV to Admin@superiorroustabout.com.

About the Role

My name is Lance Bridges, CEO of Superior Roustabout Service and Co-Owner of The Singleton Group Inc & BrookeView Lawn Care. I am looking for a highly motivated, customer-oriented individual to join our expanding team as a Work from Home Customer Service Representative.

This fully remote role involves being the first point of contact for clients, delivering exceptional support, and ensuring a positive customer experience with every interaction.

Salary 💰

Weekly Pay: $1,000

Key Responsibilities 📝

• Handle inbound and outbound customer inquiries via phone, email, and chat professionally and efficiently.
• Resolve customer issues, answer questions about products and services, and provide timely solutions.
• Maintain accurate and detailed records of customer interactions using our CRM systems.
• Collaborate with internal teams to address customer needs and escalate complex issues when necessary.
• Stay knowledgeable about products, policies, and procedures to provide accurate information.
• Meet or exceed daily performance metrics and quality assurance standards.

Required Qualifications ✅

• High school diploma or equivalent; additional education or customer service certifications are a plus.
• Previous experience in a customer service role, preferably remotely.
• Excellent written and verbal communication skills.
• Proficiency in computer literacy, including common business software and web applications.
• Ability to multitask, prioritize, and manage time effectively in a self-directed environment.
• A quiet, distraction-free workspace with high-speed internet.

Preferred Qualifications ⭐

• Experience with CRM or help desk software such as Zendesk, Salesforce, etc.
• Bilingual abilities are a plus but not required.

Why Join Us? 🌟

The Singleton Group Inc. offers a supportive virtual environment, growth opportunities, and a team-oriented culture. Join us to deliver outstanding service while enjoying the flexibility of working from home.

Application Reminder 🔑

Please mention the word RESOURCEFULNESS and include the tag #RMmEwMDoxMzU4OmUxOWE6MzIwMDozYzBlOjJmYmE6ZThmNTo4NmVj when applying. This verifies that you have read the entire job post. This is part of our effort to identify genuine applicants.