CVS Health Is Hiring A Welcome Coordinator Bilingual

Join us in building a more connected, compassionate, and convenient health experience for everyone. 🌟 At CVS Health®, our passionate team members care deeply, innovate purposefully, and prioritize safety and quality in all we do. Be part of something bigger—helping to simplify healthcare for individuals, families, and communities one step at a time.

Welcome Coordinator

Company: Oak Street Health

Role Overview

The Welcome Coordinator at Oak Street Health creates an inclusive environment for all visitors and makes a positive first and last impression on our patients. As the face of our clinic, Welcome Coordinators ensure smooth operations and support our goal of delivering an exceptional patient experience. They handle a variety of administrative tasks such as scheduling, managing communication, and maintaining the clinical environment. Friendly, flexible, and attentive, Welcome Coordinators are vital to our service team, reporting to the Practice Manager, with a mission to serve our community and patients daily.

Core Responsibilities

• 😊 Welcoming patients and guests
• 📝 Conducting visit check-ins and assisting with required forms
• 💵 Collecting co-pays
• 🖥️ Updating patient information in electronic medical records
• 📅 Scheduling and rescheduling appointments within EMR platform
• 📞 Managing phone lines—answering, messaging, and outbound calls
• 📠 Managing faxes in the electronic fax platform
• 🧹 Maintaining cleanliness of Welcome and Community Rooms
• 🚗 Floating to other centers in the region when required
• ⚙️ Performing other duties as assigned

What We’re Looking For

Required Skills & Qualifications

• Strong computer skills with basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other relevant languages
• Legal authorization to work in the U.S.

Strongly Preferred

• Experience in a customer service environment
• Some college education

Additional Skills

• Flexible and positive attitude 😊
• Welcoming and nurturing demeanor towards older adult patients
• High level of integrity and professionalism

Details & Compensation

Estimated Weekly Hours: 40 hours

Time Type: Full-time

Pay Range: $17.00 — $31.30 per hour

The actual salary will depend on experience, education, location, and other relevant factors. This position may be eligible for additional bonuses, commissions, or incentives.

Our Commitment & Benefits

Our people are the driving force behind our future. We celebrate diversity and promote a workplace where every colleague feels valued and included.

Full‑time colleagues enjoy a comprehensive benefits package that supports physical, emotional, and financial well-being, including:

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other supportive resources

Additional benefits details are provided during the application process. We anticipate closing applications by June 29, 2026.

Qualified applicants with arrest or conviction records will be considered in accordance with federal, state, and local laws. 🌍