CVS Health Is Hiring A Welcome Coordinator Bilingual

Join Our Team as a Bilingual Welcome Coordinator (English/Spanish) at Oak Street Health! 🌟

At CVS Health®, we're dedicated to building a world centered around health — creating a more connected, convenient, and compassionate healthcare experience for everyone. If you're passionate about making a difference and connecting with people, come be part of something bigger by helping to simplify healthcare for individuals, families, and communities, one person at a time.

Position: Welcome Coordinator Bilingual - English/Spanish

Company: Oak Street Health

Role Description 🎯

The Welcome Coordinator at Oak Street Health plays a vital role in fostering an inclusive environment for all visitors. As the welcoming face of our clinic, you'll ensure a positive first and last impression on our patients. Your administrative support helps our broader teams deliver unmatched patient care and create a great workplace environment. Key responsibilities include scheduling, managing communication, and ensuring smooth clinic operations. Flexibility and friendliness are essential qualities for success in this role.

Reporting & Team

Welcome Coordinators are part of our dedicated Service Team, reporting directly to the Practice Manager. Our main goal is to provide seamless, high-touch service to our patients and community members daily.

Core Responsibilities 📋

• Welcoming patients and guests with warmth
• Conducting visit check-ins and assisting with forms
• Collecting co-pays
• Updating patient information in electronic medical records
• Scheduling and rescheduling appointments within electronic records systems
• Managing inbound and outbound phone calls, including taking messages
• Handling fax communications via electronic platforms
• Maintaining cleanliness of Welcome and Community Room areas
• Occasional float to other centers within the region
• Other duties as assigned

What We're Looking For

Required Qualifications ✅

• Strong computer skills with basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other languages spoken by our communities
• U.S. work authorization

Preferred Qualifications 🌟

• Experience in a customer service environment
• Some college education or equivalent

Additional Skills & Attributes 🌈

• Flexible and positive attitude
• Welcoming and nurturing approach toward older adult patients
• High level of integrity

Work Details & Compensation 💼

Hours per week: 40 hours

Position type: Full-time

Pay Range: $17.00 – $31.30 per hour

This range reflects the base salary and may vary based on experience, education, location, and other factors. The role is also eligible for a CVS Health bonus, commission, or short-term incentives.

Benefits & Perks 🎁

We take pride in offering a comprehensive benefits package that supports your physical, emotional, and financial well-being, including:

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Additional resources based on eligibility

Details about benefits are available during the application process and on Benefits Moments.

Application Timeline & Equal Opportunity 🚀

We anticipate closing the application window on: 06/01/2026.

Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws.