SBT Global Is Hiring A Warehouse Innovation Project Consultant Korean

Exciting Opportunity: Warehouse System Specialist (Bilingual in Korean & English) 🌟

Join our dynamic team as a Warehouse System Specialist — a role focused on system management, process optimization, and cross-functional collaboration within a fast-paced warehouse environment. This position offers the chance to lead system implementations, improve operational workflows, and support team training.

Company Details

• Contract Period: 1 year
• Pay: $28 - $34 per hour
• Work Hours: 8:30am – 5:30pm
• Bilingual Requirement: Korean and English
• Travel: Approximately 25% within the U.S.

Responsibilities

System Management & Optimization 🚀

• Lead implementation, configuration, and maintenance of WMS and TMS solutions.
• Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
• Identify and troubleshoot system errors, inefficiencies, and performance issues to minimize disruptions.
• Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
• Analyze operational workflows and recommend system improvements to boost efficiency.

Process & Performance Improvement 📈

• Support new warehouse setups and define functional responsibilities related to operations, systems, compliance, and vendor coordination.
• Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes.
• Continuously identify opportunities for process improvements and advocate for necessary system developments.
• Monitor key performance indicators (KPIs) and provide data-driven insights to the operations team.
• Ensure accurate data capture within WMS/TMS to enhance supply chain visibility.

User Training & Documentation 🎓

• Develop and maintain Standard Operating Procedures (SOPs) for WMS-related functions.
• Train and support warehouse staff, operations teams, and management on best practices for WMS/TMS.
• Provide end-user support and troubleshoot system issues to improve productivity.

Cross-Functional Collaboration 🤝

• Gather user feedback and propose system enhancements based on operational challenges.
• Communicate project updates and system performance metrics clearly to leadership.

Qualifications

• Bilingual in Korean and English
• At least 1 year of experience managing WMS/TMS systems in a warehouse or distribution environment
• Bachelor’s degree in Supply Chain Management, IT, Business, or a related field, or equivalent experience
• Strong analytical skills with experience in system troubleshooting, automation, and operational improvements
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis and reporting
• Experience with logistics systems, particularly WMS and TMS
• Excellent communication and leadership abilities for team training and support
• Ability to handle multiple projects, prioritize effectively, and meet deadlines in a fast-paced setting
• Knowledge of warehouse processes, inventory management, and logistics operations
• Understanding of compliance and system security protocols
• Travel approximately 25% within the U.S.

Preferred Skills ✨

• Proficiency in PowerPoint and Excel
• Experience with CAD / SketchUp and related software
• Strong problem-solving and troubleshooting skills in WMS/TMS operations

Additional Information 📢

All applicant information will be kept confidential in accordance with EEO guidelines.