Language Link Is Hiring A Vietnamese Interpreter

Join our team as a full-time hourly interpreter and make a difference by bridging language gaps in a vibrant, global environment! 🌍

We Are Hiring: Full-Time Language Interpreter (Vietnamese)

Location:

101 E. Kennedy Blvd, Tampa, FL 33602

Schedule:

Monday-Friday (EST working hours)

Department:

Customer Support / Language Services

Pay:

To be Discussed | Job Type: Full-time

Reports To:

Call Center Manager

About the Role

BIG Language Solutions is seeking a skilled and experienced Vietnamese-English Language Interpreter to join our dynamic Customer Support team. In this role, you'll bridge language gaps between English-speaking clients and non-English-speaking customers—ensuring every conversation is clear, accurate, and culturally sensitive. 🌐

You'll become part of a global team supporting U.S.-based customers in a fast-paced call center environment, helping us deliver world-class multilingual customer experiences.

What You'll Do 🎯

• Provide real-time consecutive or simultaneous interpretation between English and Vietnamese during live customer calls.
• Assist U.S. customers in resolving inquiries or issues with professionalism and empathy.
• Accurately relay messages without altering meaning, tone, or context.
• Handle sensitive and confidential information with discretion.
• Collaborate with Team Leads and QA to ensure high-quality communication and continuous improvement.
• Meet call handling metrics, quality standards, and compliance requirements.
• Stay informed about cultural nuances, industry terminology, and client-specific updates.

What You'll Bring 🌟

• Fluency in Vietnamese and English (spoken and written)
• 1-2 years of experience in an international call center, preferably supporting U.S. customers
• Prior interpretation experience strongly preferred
• Exceptional listening, retention, and note-taking abilities
• Strong interpersonal and communication skills with a professional demeanor
• Ability to thrive in a fast-paced, high-pressure environment
• Understanding of cultural sensitivities and professional communication etiquette
• Familiarity with interpreting platforms, CRM tools, and call center software is a plus

Education

Bachelor's degree in any discipline (preferred)

Why Join BIG Language Solutions? 🤝

At BIG, we believe in thinking globally and acting boldly. Join a team where your language skills make a real impact—helping people connect, understand, and be understood.

Learn more: biglanguage.com

Connect with us on LinkedIn: BIG Language Solutions

This is a full-time position.