CyraCom Careers Is Hiring A Turkish Bilingual Interpreter - Tampa, FL

Bilingual Interpreter 🎉

Important Note: This is NOT a remote position. The role is based out of our contact center in Tampa, FL.

Address: 5701 E. Hillsborough Ave., Tampa, FL 33610

Join CyraCom in Our Mission to Bridge Communication Gaps 🗣️🌎

Our phone interpreters play a vital role in connecting people who need help communicating—whether between healthcare providers and patients or within essential service interactions.

What You'll Be Doing

This position involves performing skilled consecutive, first-person interpretation. Work is carried out and reviewed under direct supervision, following well-defined policies and procedures. Opportunities for independent judgment are limited—most problems are referred to a supervisor, especially non-routine issues. This description applies to all Interpreter roles, regardless of language spoken.

Essential Functions (Major Duties & Responsibilities) 📋

• Provides meaning-for-meaning interpreting.
• Follows CyraCom's interpreter protocols as per training, policies, and procedures.
• Maintains confidentiality in line with CyraCom policies and interpreter ethics.
• Attends all required interpreter training, including sessions from the CyraCom Quality and Development Department.
• Continuously expands vocabulary and subject matter knowledge across fields such as medical, legal, and social services.
• Adheres to confidentiality policies consistently.
• Utilizes standard office equipment like telephones, computers, copiers, and fax machines.
• Works with MS Office applications such as Outlook, Word, and Edge or other browsers.
• Demonstrates punctuality and reliability, following written and verbal instructions, completing tasks on schedule, and effectively communicating in English and target language.
• Works independently or within a team, maintaining appropriate interactions with colleagues, supervisors, and customers.

Knowledge, Skills & Abilities 🔑

• Fluency in English and the target language
• Excellent oral and written communication skills in both languages
• Basic understanding of linguistics and cultural differences
• Ability to adapt quickly to changing circumstances
• Calm and effective response in emergency situations
• Strong attention to detail and accuracy
• Ability to work independently with initiative
• Maintains strict confidentiality according to company policies
• Proficient in keeping supervisors informed of issues
• Ability to establish and maintain positive work relationships
• Competent in Microsoft Office Suite and internet browsers
• Operates common office equipment such as computers, fax, copier, and phone systems

Qualifications ✅

• 18 years of age or older
• Authorized to work in the U.S.
• High school diploma or equivalent
• Proficiency in English and at least one other language, as assessed by our Language Checkup

We Offer 🎁

• Competitive wages and a generous benefits package
• Paid professional interpreter training
• Overtime pay and merit-based increases
• Opportunities for internal promotion
• A diverse, inclusive, and supportive work environment

Our Commitment 🤝

CyraCom International, Inc. values a workplace built on diversity, inclusion, and respect. Success is driven by our team’s collective effort, emphasizing change, innovative ideas, and equal opportunity. We maintain a strict zero-tolerance policy for discrimination, harassment, or intimidation. As an equal opportunity employer, we also uphold a drug-free workplace.