GoTriangle Is Hiring A Travel Services Associate Bilingual

Join our team as a Travel Services Associate and help promote sustainable transportation options across the Triangle community. 🌱🚲

📝 General Statement Of Job Duties

The Travel Services Associate aims to enhance environmental sustainability and expand mobility choices through community education, engagement, and partnerships. This role involves informing residents about sustainable travel alternatives to driving alone, involving outreach activities, supporting grant development, and collaborating with regional partners. The position requires a deep familiarity with transit, carpooling, vanpooling, biking, and walking options around the Triangle. The Associate reports directly to the Sustainable Travel Services Manager.

🌍 Essential Duties And Responsibilities

• Research and develop commuter plans for individuals and common routes.
• Participate in in-person outreach and networking events to foster relationships and educate the public about sustainable travel options.
• Manage data by entering, maintaining, and cleaning proprietary software databases.
• Analyze data through exports to create summaries, visual reports, or presentations.
• Monitor community trends to identify evolving needs.
• Support administrative tasks to facilitate TDM programs.
• Collaborate with TDM partners, discussing strategies, updates, and findings related to travel and program development.
• Perform other duties as assigned.

🎓 Minimum Qualifications And Requirements

• Bachelor's Degree or an equivalent combination of education and work experience
• Valid North Carolina Driver's License
• Bilingual in oral Spanish is required
• At least one year experience in public outreach, tabling, and engagement
• Familiarity with grant writing
• Willingness to work outdoor events on weekends and evenings
• Experience with database maintenance, running reports, and data analysis
• Basic knowledge of webpage maintenance
• Proficiency in operating computers, copy machines, and multi-line phones for data entry, word processing, and basic accounting tasks
• Intermediate skills in Microsoft Word, Excel, and PowerPoint, including pivot tables and charts

An equivalent combination of related education and experience may substitute the above requirements, excluding High School Diploma, GED, licenses, or certifications.

🛠️ Working Conditions

The role primarily involves working in an office environment with minimal exposure to dust, noise, or extreme temperatures. Occasionally, the associate may encounter challenging conditions such as dust, noise, weather elements, petroleum products, and chemicals when visiting operational facilities. All safety protocols and protective equipment must be observed.

💪 Physical Requirements

This position is primarily sedentary, involving:

• Exerting up to 40 pounds of force occasionally to lift, carry, push, or pull objects
• Sitting most of the time
• Walking and standing occasionally

⚖️ Equal Opportunity & Accommodations

GoTriangle is an equal opportunity employer. We ensure nondiscrimination in all employment practices without regard to race, color, national origin, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, religion, veteran, or military status.

If you require reasonable accommodations during the application or hiring process due to a disability, please contact us at 919-485-7448. Please specify the assistance needed.