Mercier Consultancy MD Is Hiring A Transportation Customer Experts

Join Our Team as an Italian-Speaking Transportation Customer Expert in Greece! 🚗🇮🇹

Mercier Consultancy MD is seeking dedicated bilingual professionals to deliver outstanding customer support within the transportation sector. This role offers a unique opportunity to grow your career in an international and welcoming environment.

📝 Responsibilities

• Provide prompt and professional: Customer service to Italian-speaking clients regarding transportation services and inquiries
• Manage bookings: Handle scheduling and resolve customer issues via phone, email, and other channels
• Record keeping: Document customer interactions accurately and maintain records in CRM systems
• Collaborate effectively: Work with internal teams to ensure seamless transportation operations
• Stay informed: Keep updated on transportation policies, products, and procedures to assist customers efficiently
• Proactively improve: Identify opportunities to enhance customer experience and service efficiency

🎯 Requirements

• Language skills: Fluency in Italian (spoken and written); English is advantageous
• Experience: Prior customer service experience, ideally in transportation or logistics
• Skills: Excellent communication and interpersonal skills with a customer-focused approach
• Ability: Multitask and resolve issues swiftly in a dynamic environment
• Technical familiarity: Knowledge of CRM software and transportation systems is a plus
• Personal traits: Detail-oriented, proactive, and motivated to deliver top-notch service
• Work location: Willing to live and work in Greece within a multicultural setting

🎁 Benefits

• Competitive Monthly Salary 💰
• Fully Paid Training 🎓
• Relocation Package Covered ✈️
• Monthly Performance Bonus 🎯
• Health Insurance 🏥
• Two Extra Salaries Per Year 🎉
• And Much More! ✨