the LEGO Group Is Hiring A Training Manager, Branded Stores / Bilingual - Spanish

Join us for a rewarding opportunity to elevate retail excellence within our branded franchise stores worldwide. Collaborate with a passionate team to help our partners enhance their retail capabilities and create unforgettable experiences for consumers across the globe! 🌍

🌟 About the Role

As a Training Manager, you will play a vital role in delivering worldwide retail training excellence for The LEGO Group. Your expertise will help improve guest experiences and drive profitability, supporting our mission to foster creativity and joy in kids and parents everywhere.

🎯 Core Responsibilities

• Act as a strategic business partner to local Business Units across the Americas, collaborating with Account Management and Marketing teams to enhance training standards.
• Develop and craft training assets (static and digital) for large-scale deployment to approximately 1,000 stores in 40+ markets.
• Adapt retail training concepts, digital tools, and processes to meet the unique needs of branded stores and partners.
• Partner with retail collaborators (Merlin, Certified Stores, Travel Retail) to implement initiatives efficiently and demonstrate value.
• Coordinate and optimize training resources such as eLearning and digital platforms to ensure success.
• Collaborate with senior management to develop comprehensive training plans aligned with business objectives.
• Track and report training impact (eLearning, face-to-face, blended) focused on driving commercial results and engagement.

🤝 Your Impact

By leveraging your understanding of retail operations and creating tailored training tools, you will significantly enhance the guest experience and strengthen our brand's presence globally—empowering retail teams and inspiring the builders of tomorrow! 🚀

📝 Do You Have What It Takes?

• Proficiency in English and Spanish—both written and verbal.
• Experience in retail training roles, including delivering in-person and virtual training sessions.
• Skills in eLearning development (Adapt, Evolve, Articulate Rise/Storyline) and familiarity with Learning Management Systems like Workday.
• Analytical skills—both quantitative and qualitative.
• Comfort in presenting challenges and offering new perspectives.
• Strong communication skills, adaptability, and cultural awareness across multiple markets.
• Background in a large, global retail organization.
• Experience with Learning Management Systems and eLearning platforms.
• Influencing skills with external partners.
• Experience working with franchise retail partners.
• willingness to travel approximately 50% or as needed.

⚙️ Additional Details

• Our flexible hybrid working model allows for 3 days in the office per week, supporting a healthy work-life balance and embracing diverse lifestyles.
• No relocation assistance is provided for this role.

💰 Compensation & Benefits

The salary range for this position is $100,906.00 - $151,360.00, considering responsibilities, market standards, and organizational factors. Additional details regarding benefits and total compensation will be shared upon offer finalization.

📅 Application Process

We review applications continuously and reserve the right to modify or withdraw listings at any time. If this role excites you, we encourage you to apply promptly! ⏳

🌈 What’s in it for You?

• Family Care Leave—Enhanced paid leave options during important life moments.
• Insurance Coverage—Life and disability insurance for peace of mind.
• Wellbeing Programs—Access to Headspace app and local wellbeing initiatives.
• Colleague Discount—Enjoy generous discounts from day one.
• Performance Bonuses—Rewards for meeting and exceeding goals.
• Workplace Flexibility—Hybrid work arrangements tailored to your role and location.

🌍 Our Commitment to Diversity and Child Welfare

The LEGO Group fosters a diverse, inclusive, and safe culture. We are committed to equal employment opportunity and encourage applicants from all backgrounds to apply. We uphold children’s rights and prioritize child safeguarding, especially for roles involving high engagement with children, which require background screening.

🚀 Ready to Build Your Future?

Imagine shaping your dream career—then make it a reality with us. Join the LEGO® team today and be part of creating joy and inspiration worldwide! 🎉