TD Bank Is Hiring A Teller I Bilingual

Join Our Team as a Teller I at TD Bank in New York, NY!

Discover an exciting opportunity to deliver exceptional customer service while growing your career at one of North America's leading financial institutions. Below are the details for this rewarding role.

Work Location 📍

New York, New York, United States of America

Work Hours 🕒

20 hours per week

Compensation 💰

Our pay range for this role is between $23.00 - $29.50 USD per hour. TD is committed to fair and equitable compensation, with growth opportunities and skill development at the core of our colleague experience. Actual offers may vary based on skills, experience, location, and organizational needs.

We encourage candidates to ask questions about compensation and engage in open dialogue with recruiters for specific details.

Line of Business 🏦

Personal & Commercial Banking

Job Description 📝

The Teller I operates in a TD Store, delivering legendary customer experiences by processing everyday banking transactions accurately and efficiently. They also educate customers on TD's products/services and refer them to specialists when needed.

Key Responsibilities & Scope 🔑

• Deliver on TD's Brand promise through consistent behaviors fostering a Legendary Customer experience
• Perform customer transactions: deposits, withdrawals, loan payments, safe deposit box payments
• Handle cash transactions with high accuracy: check cashing, currency verification, cash balancing, night deposits
• Resolve customer inquiries, escalating issues as appropriate
• Lead lobby flow—warm greetings and guiding customers effectively
• Understand customer preferences, promote self-service/digital banking options
• Engage in needs-based conversations, offering financial solutions or referring to partners
• Make timely decisions, resolve problems, escalate complex issues
• Ensure operational compliance with bank policies and regulations (e.g., BSA, Patriot Act)
• Verify customer identities following authentication protocols
• Balance cash drawers, ATMs, TCDs/TCRs reliably
• Follow procedures for safe deposit boxes and secure cash/storage areas
• Maintain confidentiality of customer information at all times
• Adhere to security measures, dual control procedures, and fraud prevention tools
• Complete all required training by designated deadlines

Qualifications & Experience 🎓

• High school diploma or GED
• Preferred: 6 months of relevant work experience or equivalent (volunteering, education, military)
• Availability to work during operating hours, including weekends, evenings, holidays
• Customer service skills preferred
• Strong organizational and detail-oriented mindset
• Ability to thrive in fast-paced, changing environments
• Excellent communication skills: clear, concise, and consistent

Physical Requirements & Working Conditions 🚶‍♀️

• Frequent performing of sedentary tasks, multi-tasking, and operating office equipment
• Continuous concentration, reading, writing, and performing basic math
• Frequent walking and standing; occasional sitting, lifting, bending, and reaching
• Occasional travel, safe movement in confined spaces, and light lifting over 25 lbs.
• Ability to respond quickly to sounds and operate in a secure, controlled manner

About TD Bank 🌐

TD is a leading global financial institution, the fifth largest bank in North America, serving over 27 million households. We are dedicated to making banking simple, human, and reimagined for our clients, colleagues, and communities. With more than 95,000 colleagues, we focus on relationships, disciplined execution, and innovation.

Our Total Rewards Package 🎁

We invest in our colleagues' well-being through comprehensive benefits, including:

• Competitive base salary and variable incentives
• Health & wellness benefits
• Savings and retirement plans
• Paid time off: Vacation, Flex, Holidays
• Banking perks and discounts
• Career development and recognition programs

Learn more about our Total Rewards.

Colleague Development & Support 💡

We support your growth through ongoing development conversations, training programs, and mentoring—helping you build meaningful, lasting client relationships and advance your career.

Our onboarding ensures you're equipped for success, and we value diversity, fairness, and opportunity for all colleagues.

Additional Information ℹ️

• Interview Process: Candidates will be contacted to schedule interviews; we aim to communicate all outcomes via email or phone.
• Accommodations: We provide accessible application processes for applicants with disabilities. Contact USWAPTDO@td.com with your needs.
• Equal Opportunity: TD Bank is an equal opportunity employer committed to diversity and nondiscrimination policies.