Help at Home Is Hiring A Staffing Coordinator Bilingual

Join a compassionate team dedicated to empowering individuals to live safely and independently at home, making a meaningful difference in their lives in the New York community. We are hiring a bilingual On-Site Staffing Coordinator to support our home care services.

Overview

As the nation’s leading provider of high-quality home care services, we enable our clients to maintain their independence, safety, and dignity in the comfort of their own homes. Our mission emphasizes health, care coordination, and creating
Meaningful Moments that transform lives.

We’re Hiring: Staffing Coordinator (Bilingual Spanish)!

This role offers impactful work with weekly pay ranging from $23.00 - $25.00 per hour. Office hours are Monday through Friday, either 8:30am-5:00pm or 9:00am-5:30pm.

The office location is:

2 Perlmam Dr
Spring Valley, NY 10977

Our Benefits

• 🌟 Comprehensive medical, dental, and vision coverage
• 💼 401(k) retirement plan
• 🎉 Paid time off and holidays
• 🧘 Employee assistance programs and wellness initiatives
• ⚖️ Flexible options to support work-life balance

Responsibilities

What You'll Do:

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Supervise and direct HHA/PCA personnel, complete administrative oversight, and record relevant information.
• Payroll & Administration: Submit timesheets in HHA Exchange for payroll processing and assist with scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, provide excellent customer service, and report incidents promptly to supervisors.
• Other Duties: Perform additional tasks as needed to support our team and organization.

Qualifications

What You'll Bring:

• Excellent organizational skills with the ability to multitask
• Strong problem-solving abilities
• Excellent verbal communication skills, especially over the phone
• Mature demeanor suitable for directing and supporting staff
• Proficiency with Microsoft Office Suite, especially Excel
• Familiarity with HHA Exchange software
• Strong time management, prioritization skills, and professionalism under pressure

Education and Experience

• High school diploma or GED
• At least 2 years of related experience
• Preferred: 1+ year as a home care coordinator and bilingual in Spanish or Creole
• Experience working with elderly and/or disabled populations or demonstrating a compassionate attitude

Physical Requirements

Ability to effectively communicate and exchange information clearly with others. Reasonable accommodations will be made upon request to enable individuals with disabilities to perform essential job functions.

Equal Employment Opportunity

Help At Home is committed to diversity and equal opportunity. We welcome applicants of all backgrounds and do not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other protected statuses.

Job Profile Summary

The Care Coordinator acts as the liaison between the branch or territory and its Care Givers & clients. This role is responsible for developing care plans, overseeing Care Givers, and ensuring quality and compliance with policies and regulations to deliver exceptional care.