Help at Home Is Hiring A Staffing Coordinator Bilingual

Join us in making a meaningful difference in the lives of individuals by coordinating compassionate home care services in New York! We are hiring a bilingual On-Site Staffing Coordinator to join our dedicated team. Enjoy competitive pay, comprehensive benefits, and the chance to positively impact your community.

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a passionate Staffing Coordinator who is committed to making a difference. This role offers an opportunity to contribute to meaningful work and help shape the future of care within New York communities. We are specifically hiring an On-Site Bilingual Spanish Speaking Staffing Coordinator!

🚨 Weekly Pay: $23.00 - $25.00/hour
🕒 Office Hours: Monday - Friday, 8:30am-5:00pm or 9:00am-5:30pm
📍 Office Location: 148 39th St. Suite 19-4-BB Brooklyn, NY 11232

Our Benefits

• ✅ Comprehensive medical, dental, and vision coverage
• ✅ 401(k) retirement plan
• ✅ Paid time off and holidays
• ✅ Employee assistance programs and wellness initiatives
• ✅ Flexible options to support a balanced life

Responsibilities

What You'll Do:

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA staff, complete administrative tasks, and document relevant information.
• Payroll & Administration: Submit timesheets accurately in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients to ensure excellent service and report incidents promptly to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

Qualifications

What You'll Bring:

• Excellent organizational skills: ability to multitask and manage responsibilities effectively.
• Strong problem-solving capabilities.
• Excellent verbal communication skills, primarily over the phone.
• Mature demeanor suitable for directing and supporting team members.
• Proficiency with Microsoft Office Suite, especially Excel.
• Familiarity with HHA Exchange software, strong time management skills, ability to prioritize, and maintain professionalism under pressure.

Education and Experience

• High school diploma or GED.
• At least 2 years of previous relevant experience.
• Preferred: Minimum 1 year of experience as a home care coordinator and bilingual in Spanish or Creole.
• Experience working with the elderly and/or disabled individuals, or demonstrating a compassionate attitude towards them.

Physical Requirements

Ability to communicate effectively and clearly with others to exchange information. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. We ensure fair and impartial consideration regardless of race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other protected statuses.

Job Profile Summary

The Staffing Coordinator acts as the liaison between a specific branch or territory, its Care Givers, and clients. This role involves developing care plans, overseeing Care Givers, and ensuring that clients receive the highest quality of care. A thorough understanding of policies and compliance with regulatory and company guidelines are essential components of this position.