remoterocketship Is Hiring A Specialty Pharmacy Technician

Join our team as a Pharmacy Support Specialist and be a vital part of delivering exceptional patient care and operational excellence! 🚑💊

Job Description

As a key member of our healthcare team, you will provide comprehensive off-site support to patients, pharmacists, and providers, ensuring smooth medication management and patient adherence. Your role will be instrumental in delivering "legendary" care and expanding our pharmacy services.

Key Responsibilities

• Patient Support & Medication Management: Work closely with patients to promote medication adherence, handle all medication needs, and ensure they stay on track with their regimens.
• Off-site Clinic Support: Serve as an off-site member of the clinic team by managing prior authorizations, financial assistance, and medication inquiries.
• Patient Education & Engagement: Educate prospective pharmacy patients about hospital pharmacy services and assist with prescription renewals.
• Insurance & Financial Assistance: Resolve insurance issues, complete benefit investigations, and review patients’ financial needs to secure assistance when necessary.
• Documentation & Compliance: Document patient information within hospital EMR and adhere to confidentiality standards.
• Special Storage & Handling: Identify medications requiring special storage conditions and ensure proper handling.
• Inquiries & Communication: Answer, resolve, and triage inbound calls and inquiries, engaging proactively with patients, clinicians, payors, and pharmacies.
• Operational & Process Improvement: Input data, prepare follow-up plans, participate in process improvement initiatives, and meet operational objectives.
• Knowledge & Professional Development: Stay updated through educational opportunities and industry publications.
• Additional Duties: Perform other duties as assigned to support team objectives.

Requirements

• Experience: Required 2-3 years, Preferred 3-5 years’ experience as a Pharmacy Technician.
• Education: High School Diploma or GED required.
• Licensing & Certification: State registration as a pharmacy technician preferred; Nationally certified as a CPhT or equivalent strongly preferred but not mandatory.
• Skills: Strong interpersonal and phone communication skills, proactive patient engagement, and ability to reach out telephonically to clinicians, payors, and pharmacies.
• Technical Proficiency: Highly proficient in Microsoft Office Suite (Excel and Word), with quick adaptability to other programs and Shields’ tools.
• Organizational Skills: Excellent organization and time management capabilities.

Become a part of our dedicated team committed to delivering outstanding pharmacy services and improving patient outcomes. Apply today! 🌟