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Mercier Consultancy Group

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Greece
Remote

English

Spanish

Mercier Consultancy Group Is Hiring A Spanish Speaking Customer Service Agent For Electronics Company Work Greece

Join Our Team as a Spanish Speaking Customer Service Agent! 🌟

Mercier Consultancy MD is thrilled to announce an exciting opportunity to join a leading electronics company in beautiful Greece. This position offers a chance to provide top-tier support to Spanish-speaking customers while enjoying the scenic environment and innovative work culture. Your skills and dedication will be key in delivering exceptional customer experiences with advanced electronic products.

Responsibilities 🛠️

  • Deliver outstanding support to Spanish-speaking customers via phone, email, & chat, addressing inquiries related to our electronics.
  • Assist customers with product details, troubleshooting, and order management.
  • Manage customer complaints professionally and efficiently to ensure swift resolutions and increased satisfaction.
  • Maintain accurate records of customer interactions within our CRM system to uphold high service standards.
  • Collaborate internally to incorporate customer feedback into product development and service enhancements.
  • Stay updated on product features and updates to provide well-informed support to clients.

Qualifications & Skills ✅

  • Fluency in Spanish (written and spoken). Proficiency in English is a plus.
  • Experience in customer service, preferably within the electronics or tech industry.
  • Excellent communication and interpersonal skills focused on customer satisfaction.
  • Problem-solving abilities with a proactive approach to customer needs.
  • Familiarity with CRM software and general computer skills.
  • Self-motivated, capable of working independently in a remote environment.
  • Willingness to embrace new challenges and grow professionally within the company.

What We Offer 🎁

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid training
  • Health insurance
  • Two extra salaries per year
  • And much more...

When applying, please mention the word BLOCKBUSTER and include the tag #RMTYyLjIyMC4yMzQuMjY= to demonstrate you've fully read this job post (application code: #RMTYyLjIyMC4yMzQuMjY=). This is a new feature designed to prevent spam applications. Companies will search for these keywords to verify genuine applicants who have read the entire job posting.

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