Capital One Is Hiring A Senior Bilingual Collections Coordinator

Looking for a bilingual (Spanish) senior customer service coordinator with a strong customer focus and problem-solving skills to join our collections team—this role offers remote work opportunities!

📢 Job Opportunity: Bilingual Senior Customer Service Coordinator at Capital One

Capital One is seeking a dedicated Bilingual (Spanish) Senior Customer Service Coordinator to join our dynamic collections team. The ideal candidate will excel in providing exceptional customer service and demonstrate excellent problem-solving skills within an inbound/outbound call center environment.

🔍 Key Responsibilities

• Resolve customer issues efficiently and professionally
• Conduct outbound collections calls to recover outstanding balances
• Support and collaborate with fellow team members to ensure team success

🎯 Qualifications

• Minimum of 3 years of customer service experience
• Fluent in Spanish and English

🌐 Location & Remote Work

This position offers the flexibility of remote work, provided candidates meet specific technology and location requirements.

Join us and be part of a forward-thinking team dedicated to exceptional customer care! 🚀