Fanatics Is Hiring A Seasonal Bilingual Operations L&D Coordinator

Join Fanatics Commerce, a dynamic team passionate about sports and innovation, dedicated to creating an exceptional fan experience worldwide. 🚀

Job Description

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: Building Championship Teams, being Obsessed with Fans, embracing a Limitless Entrepreneurial Spirit, and approaching every challenge with a Determined and Relentless Mindset. If you’re excited to contribute to a fast-paced, collaborative environment focused on growth, we want you to be part of our team. 🌟

Role Overview

The way our employees learn is evolving. This role brings creativity, experience, and passion for learning to meet business needs through a blended learning platform. The focus will be on Operations training programs, in partnership with the Learning and Development team to leverage corporate initiatives. As a Training Coordinator, you will facilitate training for a team, coordinate function-specific programs, and work on continuously improving training materials. You’ll also play a key role in onboarding and training seasonal employees. 🎯

How You Will Make An Impact

• Bring creativity and passion for learning via a blended platform to meet business needs
• Partner with the Learning and Development team to leverage corporate programs
• Facilitate and coordinate function-specific training programs
• Continuously improve training materials and methods
• Lead onboarding and training for seasonal employees

What You Bring To The Team

• Effective communication across all levels, from executives to new hires
• Ability to perform task analysis and create/validate Standard Operating Procedures
• Experience in conducting personal and professional improvement training using a participant-centered approach
• Proficiency in tracking training completion, cross-training effectiveness, and employee skills
• Active participation in Fulfillment or Manufacturing Center meetings
• Ability to observe, evaluate, and recommend improvements for training programs
• Willingness to work across various shifts during peak seasons
• Experience working with and training a diverse workforce
• Flexibility to perform other duties as assigned by leadership

Values & Inclusivity 🤝

At Fanatics, honesty and transparency are core values. Don’t worry if you don’t meet every requirement — we value diverse experiences and talents. If you’re excited about this role and confident in your ability to contribute, we encourage you to apply! We’re eager to see how your unique skills and perspectives can help us build something extraordinary together. 💡

Where You’ll Work & What’s Required

• Bilingual in English and Spanish 🗣️
• High School Diploma or equivalent
• Proficient in computer usage, e-mail, and the Microsoft Office Suite
• Understanding of Fulfillment/Manufacturing processes and workflow
• Strong organizational skills and attention to detail
• Excellent leadership and communication skills
• Situational leadership experience and knowledge
• Comfortable presenting in classroom or tour environments
• 6-12 months of facilitating adult learning theories and training principles (preferred)
• 6-12 months of training or technical writing experience (preferred)

What’s In It For You 🎁

• Culture: Be part of a high-performing team passionate about enhancing the fan experience. Enjoy support, collaboration, and ongoing development that celebrates individual and team successes.
• Benefits: Access comprehensive health, financial, legal, and development programs—including wellness initiatives, paid maternity/paternity leave, infertility treatments, flexible time off, and a competitive 401k plan. We’re committed to supporting your work and life balance.

About Us

Fanatics is building a premier global digital sports platform that ignites the passions of sports fans everywhere. We offer products and services across Fanatics Commerce, Collectibles, and Betting & Gaming platforms, empowering fans to Buy, Collect, and Bet. With over 100 million sports fans worldwide, a network of around 900 sports properties, and more than 2,000 retail locations—including our Lids stores—we’re dedicated to enhancing the fan experience globally. 🌎

About The Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, streetwear, and hardgoods. We operate a vertically integrated platform serving top sports leagues, teams, colleges, and associations around the world, including the NFL, NBA, MLB, NHL, MLS, Formula 1, and more.

Our partnerships span online platforms, sports venues, and international markets. We collaborate with illustrious organizations like the Dallas Cowboys, Manchester United, the University of Notre Dame, the IOC, UEFA, and others.

Our core BOLD Leadership Principles include:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset