Cross Borders Talents Is Hiring A Sales Support Specialist Italian Speaker

Join a dynamic and innovative technology company as a Sales Support Specialist fluent in Italian. Help customers worldwide while enjoying a flexible remote work environment. 🚀

About the Job

Position:

Sales Support Specialist – Italian Speaker

Department:

Sales

Company:

Leading Technology Company

Location:

Remote (within Portugal)

Start Date:

5th June 2025

Contract Type:

CDD 6 months (with possibility of renewal)

Work Model & Schedule:

• Fully Remote, with relocation support within Portugal
• Shifts: Monday to Saturday, including bank holidays, from 08:00 to 19:00 (rotational shifts)
• Days Off: Sunday + 1 rotational day off per week

Compensation & Benefits

• Base Salary: 1,024€ per 14 months
• Performance Bonus: 225€ per 12 months
• Position Bonus (Braga only): 20€ per 12 months
• Meal Allowance: 7.23€ per working day
• Transport Allowance: 20€ per month
• Health Insurance: Coverage from Day 1 (monthly contribution required), free after 6 months
• Relocation Support: Available for eligible candidates relocating within Portugal

Your Role

As a Sales Support Specialist, you will be the first point of contact for Italian-speaking customers. Your role involves handling inquiries, managing reservations, resolving technical issues, and ensuring a high standard of service and professionalism in every interaction.

What You'll Do

• Support customers with sales-related inquiries, product details, and troubleshooting
• Communicate across multiple channels: phone, email, chat, and social media
• Tailor communication to reflect the brand tone and customer needs
• Handle escalations with empathy and a customer-first mindset
• Log and manage all customer interactions with attention to detail

Who You Are

• Fluent in Italian and English (spoken and written)
• Experience in customer service or sales support (preferred)
• Tech-savvy, comfortable troubleshooting digital tools
• Skilled in communication and multitasking
• Resilient and calm under pressure with a proactive attitude
• Capable of working remotely with a top technology brand

Help customers make informed decisions and enjoy a seamless experience while being part of a collaborative and forward-thinking team. Apply now and grow your career with us! 🌟