DataForce by TransPerfect Is Hiring A Sales Subject Matter Expert

Join Our Remote Team as a Sales Subject Matter Expert (SME) Fluent in Chinese, Arabic, or German! 🌎

DataForce by Transperfect is seeking an experienced language-proficient Sales SME to support the development and refinement of AI models across the sales lifecycle. This role combines sales expertise with data-driven insights to enhance AI interactions, making them persuasive, empathetic, and aligned with proven methodologies.

Work Details

• Location: Remote, within the US 🇺🇸
• Engagement Model: Freelancer / Independent Contractor 🤝
• Start Date: ASAP 🚀

Role Overview

As a Sales Subject Matter Expert, you will collaborate with data scientists and product managers to evaluate and improve AI models that assist in prospecting, lead qualification, objection handling, negotiation, and closing deals. Your expertise will help ensure AI interactions are natural, persuasive, and effective.

Main Responsibilities

• Collaborate with AI and Data Teams: Work closely with data scientists and product managers on AI model evaluation and refinement.
• Model Evaluation & Improvement: Identify issues like hallucinations, unnatural phrasing, and ineffective tactics, providing domain insights to enhance conversation quality and conversion rates.
• Validation: Validate AI outputs against real-world sales scenarios, psychological persuasion principles, and customer experience standards to ensure authenticity.
• Define Success Metrics: Establish key metrics to measure model performance concerning tone, empathy, objection recovery, and deal progression.
• Data Annotation & Context: Provide contextual input for data labeling related to different sales stages to improve training data accuracy.
• Framework Design: Assist in creating prompts and frameworks that allow AI to adapt across various buyer personas and industries.
• Stay Current on Industry Trends: Keep updated on sales methodologies (e.g., SPIN, Challenger, Sandler), CRM technologies, and ethical standards in automated selling.

Qualifications & Requirements

• Language Skills: Advanced proficiency in Chinese, Arabic, or German.
• Location: Within the US 🇺🇸
• Education: Bachelor’s degree in Business Administration, Marketing, Communications, Psychology, or related fields 🎓
• Experience: 7+ years in core sales roles such as B2B Account Executive, Inside Sales, Sales Enablement, or Sales Leadership.
• Domain Knowledge: Solid understanding of the sales funnel, pipeline management, CRM systems, and sales techniques.
• Analytical Mindset: Ability to analyze conversation transcripts and determine reasons for success or failure.
• Collaboration Skills: Experience working with cross-functional teams including Engineering, Product, and Marketing.
• Communication Skills: Exceptional written and verbal communication, with an attention to dialogue nuances.

About DataForce by TransPerfect

Part of the TransPerfect family, we are the world’s largest provider of language and technology solutions for global business. With offices in over 100 cities worldwide, we specialize in gathering, enriching, and processing data for Machine Learning and AI domains, supporting top technology companies globally. Our focus is on delivering high-quality data to advance Human-Machine Interaction.