English
Mandarin
Valley Forge Pharma Is Hiring A Sales Associate
Join Valley Forge Pharma — a leading CDMO specializing in peptide therapeutics! 🚀
Valley Forge Pharma is at the forefront of the biotech industry, providing comprehensive peptide services from early development through to commercialization, all while maintaining the highest quality and compliance standards.
Position: Business Development Associate (Bilingual Mandarin/English)
Department: BD
Reports to: VP, BD
Location: Malvern, PA, USA
Supervisory Responsibility: None
FLSA Status: Exempt
Position Type: Full Time
Travel: Approximately 2 times per year ✈️
Expected Hours: 40 hours/week, M-F 9-5, in-office with flexible communication with China
🌟 Job Overview
As a Business Development Associate, you will support sales and cross-border operations, facilitating communication and coordination between our U.S. and China teams to drive client satisfaction and streamline processes.
📝 Key Responsibilities
Sales Support & Order Handling
- Act as a primary contact for customer inquiries, orders, and follow-up 🤝
- Prepare and manage accurate quotations ensuring timely delivery ⏱️
- Coordinate order fulfillment with Sales, Production, QC/QA, Logistics, and Finance teams
- Supervise domestic and international shipments, including customs documentation 🚚
- Resolve product or delivery issues, communicating corrective actions effectively
- Maintain CRM records and generate sales/operational reports 📊
- Assist with laboratory sample coordination, testing, and process improvements
- Support warehouse operations, including inventory reconciliation
- Contribute to trade show planning and post-event follow-up
Cross-Border Operations & Coordination
- Serve as liaison between U.S. and China teams for smooth communication 🔄
- Coordinate workflows to prevent delays in inventory and order processing
- Communicate product availability, pricing, MOQs, and lead times
- Gather documentation to support customer, regulatory, and audit requirements 📄
- Manage technical inquiries related to methods, specifications, and stability
🎯 Qualifications & Preferences
Required Skills & Qualifications
- Proficiency in Mandarin 🀄️
- Bachelor’s degree
Preferred Experience & Education
- Familiarity with technical documentation such as COAs, SDSs, and GMP compliance
- Understanding of global shipping regulations and documentation
- Educational background in Chemistry is a plus, but not required
- 0–3 years of experience in business development, sales ops, or account management (B2B preferred)
Skills & Attributes
- Strong written and verbal communication and negotiation skills 🎙️
- Analytical thinking with the ability to manage multiple projects
- Attention to detail, self-motivated, and adaptable to a fast-paced environment
🛠️ Tools & Technology
- Microsoft Office 365 (Word, Excel, PowerPoint, Teams, Outlook)
- CRM experience is a plus
🏢 Work Environment & Physical Requirements
- Ability to remain stationary, operate equipment, and reach items as needed
- Lift up to 30 lbs regularly, occasionally up to 50 lbs
- Effective communication skills for exchanging information
📜 Equal Opportunity & Compliance
VFP is an equal opportunity employer. Consideration will be given without regard to protected characteristics under federal, state, or local law. For accommodations during the hiring process, please call our HR Department at 610-643-4881.
Applicants have rights under:
🔒 Disclaimers
This description is not exhaustive and may be updated. It does not constitute a contract for employment; employment is at-will. We do not accept unsolicited search firm submissions unless a formal agreement is in place. All resumes submitted without such an agreement are deemed property of Valley Forge Pharma.
🎁 Employee Benefits
- 100% employer-paid Medical HMO and PPO
- Dental and Vision coverage
- Employer-paid Basic Life, AD&D, and Short-Term Disability insurance
- 4% 401(k) match (immediately vested)
- FSA
- Paid Time Off: 15 days vacation/personal + 5 sick days + holidays (additional days accrue over time)