CyraCom Language Solutions Is Hiring A Russian Bilingual Interpreter - Tampa, FL

Bilingual Interpreter 📞🌐

Join CyraCom in our mission to be the voice for people who need help communicating. Our phone interpreters bridge language barriers, connecting essential service providers with their clients, such as doctors and patients.

Note: This is not a remote position. The role is based out of our contact center in Tampa, FL.

Address: 5701 E. Hillsborough Ave., Tampa, FL 33610

What You'll Be Doing

This role involves performing skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, following clear policies and procedures. Opportunities for independent judgment are limited, and non-routine issues are referred to supervisors.

This description applies to the entire Interpreter classification, regardless of the language spoken.

Essential Functions (Major Duties & Responsibilities)

• Meaning-for-meaning interpreting: Providing accurate translation that conveys intent and nuance.
• Adherence to protocols: Following CyraCom's interpreter protocols, training, policies, and procedures.
• Confidentiality & Ethics: Maintaining confidentiality and adhering to interpreter ethics policies.
• Training & Development: Attending all required interpreter training provided by CyraCom's Quality and Development Department.
• Knowledge Enhancement: Continuously improving vocabulary and specialized knowledge (medical, legal, social services, etc.).
• Equipment Use: Operating standard office equipment like telephones, computers, copiers, and fax machines.
• Software Skills: Using MS Office applications such as Outlook, Word, and Edge (or other browsers).
• Core Responsibilities: Demonstrating punctuality, following directions, communicating effectively in English and the target language, working independently or in teams, and engaging professionally with coworkers and clients.

Knowledge, Skills & Abilities

• Language Proficiency: Fluency in English and at least one other language.
• Communication Skills: Skilled in oral and written communication in both languages.
• Cultural & Linguistic Awareness: Basic understanding of linguistics and cultural differences.
• Adaptability: Adjusting quickly to changing circumstances.
• Emergency Response: Reacting calmly and effectively during emergencies.
• Attention to Detail: Ensuring accuracy and precision.
• Independence & Initiative: Working autonomously within company policies.
• Discretion: Maintaining strict confidentiality according to policies.
• Communication with Supervisors: Keeping supervisors informed about issues.
• Relationship Building: Establishing and maintaining effective work relationships.
• Technical Skills: Proficiency with Microsoft Office, internet browsers, and operating office equipment.

Qualifications

• 18 years of age or older
• Authorized to work in the US
• High school diploma or equivalent
• Proficiency in English and at least one other language (assessed via our Language Checkup)

What We Offer 🎁

• Competitive wages and a generous benefits package
• Paid professional interpreter training
• Overtime pay and merit-based increases
• Opportunities for internal promotion
• A diverse, inclusive, and supportive environment

Job Industries

• Other