Spectrum Is Hiring A Retail Sales Specialist Bilingual

Join our team as a Retail Sales Specialist (Bilingual Vietnamese) and play a vital role in connecting with customers, boosting sales, and delivering exceptional service in a dynamic retail environment! 🚀

About the Role

As a Retail Sales Specialist at Spectrum, you’ll be the friendly face representing our brand, promoting and selling our product and service portfolio to both new and existing customers. Your efforts will enrich the customer experience and help foster a culture of outstanding customer care across all store locations.

What Our Retail Sales Specialists Enjoy Most About the Role 😊

• Enhancing the customer experience while achieving sales, service, and operational targets.
• Identifying sales opportunities and creating ideal customer interactions through product support and education.
• Building positive customer relationships, listening effectively, overcoming objections, and reselling the value of our offerings.
• Maintaining up-to-date knowledge of Spectrum products, pricing, promotions, and visual standards, while minimizing product losses.
• Creating a welcoming store atmosphere, ensuring a clean retail environment, practicing effective communication, adhering to policies, resolving issues, and participating in training programs.

Working Conditions 🏢

This role demands a flexible schedule, regular attendance, and the physical ability to perform certain tasks such as lifting up to 35 lbs. and standing for prolonged periods. The environment is a moderately noisy retail setting, and adherence to Spectrum’s dress code is required.

Required Qualifications

Education 🎓

• High School Diploma or equivalent.

Skills & Abilities 💡

• Proficiency in cash handling and accurate payment processing.
• Comfort with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
• Basic math skills.
• Proficiency in reading, writing, speaking, and understanding English.
• Ability to prioritize, organize, manage multiple tasks, and adapt to change effectively.
• Experience working in goal- and incentive-based environments.
• Thrives in a fast-paced team setting.
• Excellent communication skills with customers and colleagues in person, over the phone, and via written correspondence.
• Strong interpersonal skills to foster organizational partnerships.
• Self-motivated with a competitive spirit and a drive to surpass sales goals.
• Positive, professional attitude with keen attention to detail and problem-solving skills.

Preferred Qualifications 🌟

• Knowledge of the latest technology and devices.
• 1-5 years of sales or customer service experience.
• 1-3 years of telecommunications or wireless experience.
• Bilingual in Vietnamese.

Benefits & Compensation 💼

At Spectrum, our employees are building careers, not just jobs. We offer a comprehensive benefits package that rewards contributions and supports well-being at all life stages.

Note: A qualified applicant’s criminal history will be evaluated in accordance with applicable laws, including local ordinances.

The base salary ranges from $18.00 to $29.52 per hour. Actual offers will consider skills, qualifications, experience, and location. Some positions may also include incentive-based pay, such as bonuses.

This position also targets a commission earnings starting at $11,232.