Upwork Is Hiring A Restaurant Reservation Specialist

Looking for a dynamic role in a growing social dining platform? Join us as a Reservation Specialist and be a key part of organizing memorable dinner experiences across multiple cities! 🍽️✨

🚀 Join Our Team: Reservation Specialist

We’re hiring a dedicated Reservation Specialist to coordinate restaurant bookings for DNNR, a vibrant social dining platform that curates exclusive dinner experiences in various cities. If you're passionate about communication, organization, and delivering exceptional service, this is the perfect opportunity for you!

🌟 About the Role

This position involves making restaurant reservation calls, updating booking statuses in our internal dashboard, and collaborating with our operations team in real time. Fluency in Italian and English is especially valuable as we expand into Italy. 🇮🇹

Since this is a communication-heavy role, qualities such as responsiveness, organization, and confidence in phone interactions are key to success.

📝 Responsibilities

• Log into our web-based platform to review reservations needing action
• Call restaurants to make reservations for scheduled dinner events
• Update reservation statuses in the system
• Communicate with the operations team via Slack
• Follow reservation scripts and escalation guidelines
• Handle follow-ups or additional booking requests when needed