Hawk-Eye Innovations Ltd Is Hiring A Resource Coordinator

Resource Coordinator – Italy 🇮🇹

Your next opportunity to lead talent management and operational excellence within Italy's premier football events.

Role Overview

The Resource Coordinator – Italy is a vital part of our Football Department, responsible for orchestrating our freelance network across the Italian territory. You will manage the complete lifecycle of Freelancers (FLs) and Casual Workers (CWs) dedicated to our football operations. This role combines strategic planning—such as demand forecasting and regional talent acquisition—with rigorous operational oversight to ensure we have the right talent in the right place at the right time, supporting coverage across 90 stadiums and Italy’s top leagues:

• Lega Serie A
• Serie BKT
• Serie C
• Serie A Femminile

Key Responsibilities

1. Resource Planning & Regional Scheduling 🎯

• Strategic Italian Allocation: Lead scheduling and management of a nationwide network of freelance operators across all regions.
• Demand Forecasting: Collaborate with Project Leads and the Operations Manager to determine staffing needs during peak competition periods.
• Workflow Optimization: Deploy resources seamlessly to ensure operational coverage, balancing availability and performance standards.

2. End-to-End Recruitment & Talent Acquisition 🤝

• Recruitment Lifecycle: Manage the full hiring process for the Italian market, from job openings to onboarding.
• TA Collaboration: Work with Talent Acquisition to define role requirements and streamline sourcing of local talent.
• Candidate Assessment: Conduct interviews to select the most qualified freelancers aligning with technical and cultural needs.

3. HSE & Compliance (Health & Safety) ✅

• Certification Oversight: Audit and verify HSE certifications of all Italian freelancers.
• Regulatory Monitoring: Ensure compliance with Italian safety regulations (D.Lgs. 81/08) and company standards to mitigate risks.

4. Invoicing & Financial Administration 💰

• Billing Management: Oversee invoicing processes, ensuring accuracy and timely processing.
• Cost Center Allocation: Properly code and allocate expenses to the correct Italian cost centers for accurate budgeting.

5. Relationship & Operational Support 🤝

• Point of Contact: Act as the main liaison for queries, escalations, and support for the Italian FL/CW community.
• Training Alignment: Collaborate with CRP Trainers to equip resources with skills specific to Italian operational needs.
• Strategy Contribution: Support the development of a loyal, flexible, and high-performing freelance network across Italy.

Skills and Experience Required ✅

• Regional Expertise: Proven experience in resource coordination or freelance management within Italy.
• Operational Scheduling: Strong background in managing complex schedules under high-pressure scenarios such as live sports or events.
• Compliance Knowledge: Solid understanding of Italian safety standards and labor regulations for external contractors.
• Financial Accuracy: Ability to handle invoicing workflows and expense allocation effectively.
• Communication Skills: Fluent in Italian and English, with clear communication suited to remote work environments.
• Proactive Problem Solving: Flexible attitude and calm approach to last-minute resourcing challenges.
• Travel: Willing to travel across Italy for events and team meetings as needed.