New Community Corporation Is Hiring A Resident Services Coordinator Bilingual

Looking to make a meaningful difference in residents' lives? Join our team as a Resident Services Coordinator and provide essential support and advocacy to NCC residents and their families. 😊

Job Description

The Resident Services Coordinator will deliver personalized, resident-focused services by assessing individual needs, coordinating resources, and advocating on their behalf. This role involves case management, program planning, and collaboration with local agencies to promote independent living and well-being for residents.

Work Schedule

🗓️ Shifts: Monday, Tuesday, Wednesday, Thursday, Friday

Responsibilities

• Assess resident needs: Evaluate physical, mental, social, and financial requirements to develop tailored service plans.
• Monitor & Reassess: Continuously evaluate service effectiveness and adjust plans as needed.
• Eligibility & Application Assistance: Screen residents for program eligibility and support application processes.
• Information & Referrals: Provide residents and families with resources at local, state, and federal levels.
• Family Communication: Engage with family members to gather information and encourage involvement.
• Program Planning: Organize monthly activities covering social, cultural, educational, and recreational needs.
• Health Screenings: Coordinate health screening programs for residents.
• Resource Coordination: Leverage NCC resources to meet resident needs effectively.
• Collaborate with Staff: Work closely with NCC Extended Care Facility teams for comprehensive support.
• Resident Advocacy: Serve as a liaison to advocate for resident rights and concerns.
• Volunteer Development: Create volunteer programs and informal support networks.
• Resident Respect & Communication: Treat all residents and families with courtesy, utilizing active listening skills.
• Record Keeping: Maintain accurate charts, records, and documentation like Vial of Life forms.
• Resident Transitions: Facilitate smooth transfers to hospitals, nursing homes, or other institutions.
• Quality of Life Inspections: Conduct inspections at least biannually.
• Reporting: Maintain and submit timely reports on resident data and services.
• Additional duties: Perform other tasks as assigned by department leadership.
• Resident Activities Support: Assist with planning and coordinating resident activities.

Experience & Skills

• Educational Requirements: Bachelor's Degree in a social services-related field (preferred); Associates Degree required.
• Language Skills: Bilingual in Vietnamese is required.
• Experience: Minimum of 1 year in social services field.
• Licenses: Valid NJ driver's license.
• Knowledge: Familiarity with social work theories, practices, and procedures.
• Technical Skills: Proficiency in Microsoft Office Suite and Google Docs.

Job Benefits 🎉

Full-time employees enjoy a comprehensive benefits package, including:

• Health Insurance
• Retirement Plan with Employer Match (401K)
• Dental Insurance
• Credit Union Access
• Life Insurance
• Tuition Reimbursement
• Voluntary Supplemental Insurance
• 12 Paid Holidays
• Direct Deposit
• Paid Benefit Days (Vacation, Personal, Sick Leave)
• Employee Assistance Program
• Scheduled Holidays

Join us at New Community Corporation and be a vital part of enhancing residents' quality of life! 🌟