Zirtual Is Hiring A Remote Executive Assistant

Join Zirtual as a Remote Virtual Assistant and Help Clients Achieve Work-Life Balance! 🎯

Zirtual is dedicated to fostering a work-life balance by providing clients with experienced, educated remote executive assistants for both personal and professional tasks. Our U.S.-based Virtual Assistants (VAs) are committed to exceeding client expectations through high-quality service and proactive support.

Role Overview: The Virtual Assistant 🤝

The Virtual Assistant is a vital member of the Zirtual team, acting as the main point of contact with clients. Working independently, VAs collaborate closely with clients while receiving support from an assigned Account Supervisor, who assists with plan modifications, questions, feedback, and delegation issues.

As a VA, you will provide high-level administrative services by managing tasks and projects assigned by clients, ensuring timely and top-quality execution. A strong understanding of each client’s needs and preferences, proactive communication, and availability during business hours are essential components of this role.

Key Responsibilities 📋

• Project Management & Organization: Facilitate on-time project completion and achieve goals.
• Calendar Management: Schedule, coordinate, and proactively monitor personal and business appointments to optimize clients' time.
• Research: Conduct research on events, travel, projects, etc., and deliver results within established timelines.
• Purchases & Expenses: Ensure purchase specifications meet client satisfaction, manage expenses, and maintain organized records.
• Administrative Tasks: Manage inbox, calendar, transcription, correspondence, research, and data entry.
• Email Management: Respond to and organize emails per client instructions, adhering to Zirtual policies.
• Social Media & Marketing: Manage social media accounts and marketing efforts as assigned.
• Meetings: Attend virtual meetings, draft agendas, take minutes, and follow up appropriately.
• Client Communication: Maintain continuous, clear communication about task progress, needs, and questions.
• Time Tracking & Reporting: Accurately monitor billable hours, send weekly reports, and communicate hours and renewal dates.
• Additional Duties: Perform other tasks as assigned to support client success.

Communication & Collaboration 🤗

Virtual Assistants should:

• Acknowledge and update task statuses within the established timeframes.
• Understand client due dates and communicate any changes or delays.
• Regularly inform clients about hour usage and renewal dates via Weekly Usage Reports.
• Be receptive to feedback from the Account Supervisor regarding KPIs, quality, and time management.
• Reach out for additional support during vacations or illness, with assistance facilitated by the Account Supervisor.
• Track all billable hours accurately in Zirtual’s official system.

Desired Skills & Attributes 🌟

• Bilingual in English and Spanish
• Clear, proactive, and professional communication skills (written and verbal)
• Excellent organizational and prioritization skills
• Ability to multitask and learn new programs quickly
• Commitment to a minimum of one year with Zirtual
• Meticulous attention to detail and ability to handle complex tasks
• Resilience under stress in a fast-paced environment
• Strong interpersonal skills and ability to build relationships quickly
• Enthusiastic team player with a friendly attitude
• Proficient in Internet/Web usage and computer applications

Qualifications 📜

• Associate’s Degree, Bachelor’s Degree, or minimum of 7 years of experience as an Executive Assistant to C-level executives
• At least 4 years of administrative experience
• Preferably experienced with C-level executives
• Proficient with Google Suite, Google Calendar, and Microsoft Office
• Experience with task management tools (Trello, Asana)
• Knowledge of communication platforms (Slack), CRM systems (Salesforce, HubSpot, Zoho)
• Experience with expense reporting tools (QuickBooks, Expensify)
• Familiarity with travel management software (Concur)
• Social media management experience (Hootsuite, WordPress)
• Reliable Internet, computer, and phone access
• Typing speed of at least 50 WPM with high accuracy
• Availability during PST or EST business hours, Monday to Friday

Compensation & Benefits 💰

You will be compensated as a 1099 independent contractor. The average monthly pay ranges from $1,500 to $3,800 depending on the client assignment and scope of work.