TransPerfect Is Hiring A Remote Bilingual Interpreter

Join TransPerfect Connect as a Bilingual Interpreter (English & Korean) – Make a Difference with Your Language Skills! 🌐✨

At TransPerfect, our people are our greatest asset. With over 100 offices worldwide, we celebrate individual identities while offering unique rewards. Join us in a meaningful role that bridges language barriers and transforms lives.

About the Role

TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English & Korean) with experience in a call center-style environment. This structured position involves interpreting across various industries such as healthcare, legal, and financial services, providing you with comprehensive paid training to kick-start your career as an Over-the-Phone Interpreter (OPI) and Video Remote Interpreter (VRI).

If you're passionate about meaningful work and want to use your language skills to make a real impact, this is the perfect opportunity for you! 🚀

Why Join Us?

• Empower communities by facilitating accurate and culturally sensitive communication 🧑‍🤝‍🧑
• Support important transactions in healthcare, legal, and financial sectors 🏥⚖️💼
• Enjoy career growth opportunities in interpreting, training, QA, and leadership roles 🌱
• Participate in ongoing professional development and advanced training 🧠

Key Responsibilities

• Provide interpretation services: Between English and Korean across diverse industries.
• Maintain accuracy and neutrality: Preserving tone, emotion, and intent in every call.
• Handle live calls professionally: Managing flow, intervening respectfully when necessary.
• Exhibit emotional intelligence: Staying calm and empathetic in high-pressure situations.
• Apply interpretation techniques: Active listening, note-taking, and memory retention for complex conversations.
• Follow protocols: Ensuring confidentiality, neutrality, and professionalism.
• Engage in training: Attend coaching, feedback sessions, and continuous learning.
• Utilize basic computer skills: Manage calls and log activity using MS Office and internal platforms.

What We Offer

• Four weeks of paid comprehensive training (on-site or remote) covering interpretation techniques, emotional regulation, and call management 💻📚
• Interactive role-play simulations with certified interpreters 🎭
• Ongoing development, including advanced call training 🌟
• Opportunity to make a real-world impact through your language skills ❤️
• Clear pathways for career advancement 😊

Benefits & Perks

• Comprehensive benefits package: medical, dental, vision, 401k, PTO, life insurance, disability, and flexible spending 🏥💰
• Private health insurance and a supportive team environment 🤝
• Dedicated HR focus on staff wellbeing and satisfaction 🌸

Required Qualifications

• High school diploma or equivalent (college preferred) 🎓
• Fluency in English & Korean (B2+ or higher) 🗣️
• Ability to pass language and interpretation assessments ✅
• Minimum 6 months’ experience in a call center or interpreting role 🎧
• Strong communication skills, bilingual accuracy, and professionalism 💬
• Ability to handle emotionally charged conversations with integrity and responsibility 🔐
• Proficiency with basic computer skills and MS Office tools 💻
• Quiet, distraction-free workspace 🧘‍♂️
• Stable internet connection (cable, DSL, fiber). Cellular hotspots aren’t permitted 📶
• Valid government-issued photo ID (required throughout recruitment and onboarding) 🪪

Preferred Qualifications

• Certification in medical, legal, or community interpreting 🎖️ (a strong plus)
• Experience with remote work platforms and tools 💻

Remote Work Requirements

• Quiet, ergonomic workspace 🖥️
• Desktop or laptop (Windows or Mac, at least 16GB RAM) 🖥️
• High-speed broadband internet (minimum 30 Mbps download / 10 Mbps upload) 🚀
• Computer no older than 5 years, with a functioning webcam 📹
• Windows 10 or newer / macOS Big Sur (OS 11) or newer 🖥️

About TransPerfect Connect

We are the world’s leading provider of interpreting services, supporting over 170 languages with a focus on accuracy, professionalism, and customer satisfaction. Although this is a remote position, it follows a structured work environment with scheduled calls, which requires full-time availability during your assigned shift. Flexibility in scheduling is managed by our Workforce team — multitasking or personal activities during work hours are not permitted.

Who We Look For

• Focused and attentive during high-volume call periods 🎯
• Capable of managing emotionally complex interactions calmly and professionally 🌟
• Open to feedback and continuous improvement 🔄
• Comfortable in a schedule-driven environment 🗓️
• Adheres strictly to interpretation protocols while maintaining neutrality 🔐
• Uses bilingual skills to support critical communications in real time 🌐
• Dedicated, responsible, and emotionally intelligent 🤝

Equal Opportunity Statement

TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status. 🌍✊