Bank of America Is Hiring A Relationship Banker Bilingual Spanish Required

Join Bank of America: Customer Associate - Branch Banking

Help empower clients and build meaningful relationships at a leading financial institution committed to responsible growth and community impact. 🌟

About Bank of America

At Bank of America, our purpose is to make financial lives better through every connection. We focus on driving responsible growth by serving our clients, teammates, communities, and shareholders every day. 💼🌍

We are dedicated to creating a great place to work by fostering an inclusive environment, attracting top talent, supporting wellness, recognizing performance, and making a positive community impact. Our in-office culture emphasizes role-specific flexibility to support our teammates effectively.

What You Can Expect

Build a rewarding career with opportunities to learn, grow, and make an impact. Join us and become part of a team that values your contribution! 🚀

Job Overview

This position focuses on engaging clients in the branch lobby to educate and assist with transactions via self-service options like mobile banking, online banking, and ATMs. You'll process cash transactions accurately and connect with clients to understand and address their financial and personal priorities, offering tailored solutions to help achieve their goals.

Responsibilities

• Execute risk culture and operational excellence: Uphold bank policies and compliance standards.
• Build client relationships: Identify and meet clients' financial needs.
• Follow established processes: Ensure accuracy and adherence to laws, regulations, and guidelines.
• Enhance knowledge: Collaborate with experts in small business, lending, and investments.
• Manage center operations: Oversee traffic, appointments, and outbound calls.
• Deliver exceptional client experiences: Drive satisfaction and loyalty.
• Handle cash responsibilities: Manage cash transactions efficiently.

Required Qualifications

• Enthusiastic, self-motivated, with a strong work ethic and results-driven mindset.
• Ability to collaborate effectively and build strong relationships.
• Passion for improving clients' financial lives and delivering excellent service.
• Confidence in identifying solutions based on client needs.
• Effective and confident communication skills, comfortable engaging with clients.
• Ability to learn and adapt to new information and technology platforms.
• Knowledge of self-service banking technologies (ATMs, online and mobile banking).
• Strong critical thinking and problem-solving skills.
• Adherence to established processes and compliance standards.
• Excellent time and capacity management.
• Results-oriented while acting in clients’ best interests.
• Flexibility to work weekends and extended hours as needed.
• Bilingual in Spanish is required. 🇪🇸

Preferred Qualifications

• Experience in financial services and industry knowledge.
• At least one year of successful sales experience with individual sales goals.
• Cash handling experience (minimum six months).
• Bachelor’s Degree or relevant Associate’s Degree (e.g., business management, finance).

ключевые навыки

• Adaptability
• Business Acumen
• Customer & Client Focus
• Oral Communication
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management & Solutions Advisory
• Relationship Building
• Business Development & Pipeline Management
• Prospecting & Referral Management

Additional Details

Minimum Education Requirement: High School Diploma / GED or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40 hours