Bank of America Is Hiring A Relationship Banker Bilingual Mandarin Required

Join Bank of America and be part of a mission-driven organization dedicated to making financial lives better through meaningful connections. Discover a rewarding career with growth opportunities, a commitment to inclusivity, and a positive impact on communities. 💼🌎

Job Description

At Bank of America, the focus is on engaging clients in the lobby, educating them about self-service resources like mobile banking, online banking, and ATMs, and assisting with transactions. The role involves delivering excellent service, building relationships, and understanding clients' financial and life priorities to connect them with suitable solutions.

Key Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet their financial needs.
• Follows established processes, guidelines, and compliance requirements.
• Expands business knowledge by collaborating with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Enhances the client experience.
• Handles cash responsibilities accurately and securely.

Required Qualifications

• Bilingual in Mandarin is essential.
• Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset.
• Ability to collaborate and build strong relationships.
• Passionate about improving clients' financial lives.
• Confident in identifying solutions tailored to client needs.
• Effective and confident communicator, comfortable engaging diverse clients.
• Adaptable to new information and technology platforms.
• Comfortable educating clients on self-service banking transactions (e.g., ATM, online, mobile).
• Strong critical thinking, problem-solving skills, and time management.
• Ability to work weekends, extended hours, and travel within a reasonable distance.

Desired Qualifications

• Experience in financial services and knowledge of related products and solutions.
• Minimum of one year successful sales experience with individual sales goals.
• Cash handling experience of at least six months.
• Bachelor's Degree or relevant Associate’s Degree (e.g., business management, finance).

Skills

• Adaptability
• Business Acumen
• Customer & Client Focus
• Oral Communication
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management & Solutions Advisory
• Relationship Building
• Business Development & Pipeline Management
• Prospecting & Referral Management

Additional Details

Minimum Education: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Compensation & Benefits

Pay Range 💰

Hourly pay ranges from $25.00 - $27.88, with offers based on experience, education, and skills.

Pay & Incentives

This role is fixed compensation with a base salary and is not incentive eligible.

Benefits 🎉

This position is benefits eligible. We offer industry-leading benefits, paid time off, resources, and support to help our employees make a meaningful impact and foster the sustainable growth of our communities and business.

Locations 📍

• NY - New York, 119 2nd Ave
• NY - New York, 150 Broadway
• NY - Greenwich St, Greenwich & Murray Banking Center
• NY - Canal St, Canal & Broadway BC
• NY - Bowery, Houston and Bowery
• NY - Bayard St, Chinatown - Bayard
• NY - Broadway, E 8th St BC
• NY - Bowery, Bank of America
• NY - Wall St, 95 Wall St BC

Join Our Team! 🚀

Build a rewarding career with opportunities to learn, grow, and make a difference at Bank of America. We look forward to welcoming motivated professionals dedicated to delivering exceptional client experiences!