Bank of America Is Hiring A Relationship Banker Bilingual

Join Bank of America and be part of a purpose-driven team dedicated to making financial lives better through meaningful connections, responsible growth, and inclusive culture. Discover a career where learning, growth, and community impact come together in a rewarding environment. 🚀

Job Description

At Bank of America, we are committed to fostering an inclusive workplace where every teammate can succeed, build their career, and contribute to our collective success. We celebrate diverse backgrounds and experiences, recognizing the resilience, leadership, and innovation they bring. We prioritize a collaborative in-office culture, balanced with flexibility tailored to role-specific responsibilities and business needs. Join us to grow your career, make an impact, and be part of a community that values your unique perspective. 🌟

Position Overview

This role involves engaging clients in the lobby to educate and assist with transactions via self-service resources such as mobile banking, online banking, and ATMs. Responsibilities include accurately processing cash transactions, conducting meaningful conversations to understand client priorities, and connecting clients with solutions that align with their financial goals. 🏦

Key Responsibilities

• Foster the bank's risk culture and aim for operational excellence
• Build strong relationships with clients to meet their financial needs
• Follow established processes and ensure compliance with laws and regulations
• Expand business knowledge and network by collaborating with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound communications effectively
• Enhance the client experience through exceptional service
• Handle cash responsibilities with accuracy and efficiency

Required Qualifications

• Fluent in Hindi (bilingual requirement)
• Enthusiastic, results-driven self-starter with a strong work ethic
• Ability to collaborate and build relationships effectively
• Passionate about improving clients’ financial lives and delivering a superior experience
• Confident in identifying solutions tailored to client needs
• Excellent communication skills, comfortable engaging with all clients
• Quick learner with adaptability to new information and technologies
• Proficient in educating clients on self-service banking platforms like ATM, online, and mobile banking
• Strong critical thinking and problem-solving skills
• Ability to manage time efficiently and work priorities effectively
• Available to work weekends and extended hours on a flexible schedule

Preferred Qualifications

• Experience in financial services, knowledge of industry products and solutions
• At least 1 year of successful sales experience with individual sales goals
• Six months of cash handling experience
• Bachelor’s Degree or relevant Associate’s Degree in business, finance, or related field

Skills & Competencies

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communication
• Problem Solving
• Account & Relationship Management
• Client Experience & Branding
• Business Development & Pipeline Management
• Prospecting & Referral Management

Additional Details

Shift: 1st Shift (US)

Hours per week: 40

Location: New Lenox, IL at 251 E Maple St

Compensation & Benefits

Pay Range: $25.00 – $27.88/hour (dependent on experience, education, and skills)

This role offers a base salary with no incentive component. It is currently benefits eligible, providing access to industry-leading benefits, paid time off, and resources that support your physical, emotional, and financial wellness. 💼

Join Us!

If you're motivated to build a meaningful career with opportunities for growth, learning, and community impact, Bank of America is the place for you. Become part of a purpose-driven organization committed to responsible growth and employee well-being. 💙