Lehigh Carbon Community College Is Hiring A Pt Enrollment Generalist Bilingual

Join Our Team as an Enrollment Generalist at Donley Center! 🎓

This role is vital for guiding students through the registration and enrollment process while providing excellent customer service and support across various college departments.

Job Details

• Date Position is Open: 05/01/2026
• Work Schedule: Part-time, 28 hours/week
• Schedule: Monday 10:30 a.m. - 5 p.m., Tuesday-Friday 11 a.m. - 5 p.m., with extended hours 12-6 p.m. during peak registration months
• Location: Primarily at Donley Center, Allentown (may require travel)
• Salary Range: $17.23 - $22.35 per hour
• FLSA Status: Non-Exempt

Job Summary

As an Enrollment Generalist, you will serve as a friendly resource helping students navigate the registration process, supporting college offices, and engaging with students and visitors. You'll work closely with the Offices of Admissions, Advising, Financial Aid, and more, providing exceptional customer service in person, virtually, or via phone. This position reports directly to the Site Supervisor at the Donley Center. 🤝

Essential Duties & Responsibilities

• Guide students through the admission and registration steps
• Assist English Language Learners (ELL) with application processes
• Proctor college placement tests, makeup exams, and distance learning tests
• Schedule testing, financial aid, and advising appointments
• Manage information in multiple software systems
• Stay updated on deadlines, policies, and regulations
• Refer students to campus resources and services
• Create payment plans and process tuition and registration payments
• Greet visitors and prospective students, guiding them to their destinations
• Support college events such as Open House, FAFSA workshops, and information sessions
• Assist with inventory and stock management for the Cougar Cabinet program
• Support daily operations and provide college resource info to faculty and staff
• Perform clerical tasks and office organization
• Manage updates to the Donley Center’s social media pages
• Report maintenance issues to the Site Supervisor
• Update the Enrollment Generalist operations manual
• Perform other duties as needed

Qualifications & Requirements

Education

• High school diploma or equivalent
• Foreign degrees require a US equivalency report

Certifications

• Act 153 Clearances, including Act 34, Act 151, and Act 114 FBI Clearance

Work Experience

• Minimum two years of office experience

Knowledge, Skills, & Abilities 💼

• Fluent in Spanish (reading, writing, speaking)
• Experience working in a fast-paced office environment with interruptions
• Flexible with responsibilities and schedules
• Proficient with Google Workspace, MS Office, and office equipment
• Ability to maintain confidentiality of student records
• Strong communication and organizational skills
• Teamwork, initiative, customer service mindset, and commitment to growth

Preferred Qualifications

• Higher education experience
• Associate’s degree from an accredited institution

Physical Demands & Work Environment

While performing duties, employees are frequently required to stand, walk, sit, handle objects, reach, speak, and hear. The role involves lifting up to 10 pounds regularly and occasional lifts up to 25 pounds. Near and distance vision are essential. The work environment usually has moderate noise levels. 🔊

Additional Information

LCCC is an equal opportunity employer. Internal candidates must apply within 15 days of posting. To apply, submit a cover letter, resume, and unofficial transcript. 📄