Jewish Board of Family and Children's Services Is Hiring A Program Coordinator

Make a Big Difference in Providing Compassionate Residential and Clinical Services 🌟

Join The Jewish Board as a Program Coordinator and play a vital role in delivering high-quality, faith-sensitive residential care to individuals with Intellectual and/or Developmental Disabilities (IDD). If you are passionate about supporting this community and ensuring regulatory compliance, we want to hear from you!

Purpose 🎯

The Jewish Board’s Mishkon IRAs and ICF programs offer compassionate residential and clinical services aligned with OPWDD and DOH standards. These programs prioritize respecting the religious needs of Orthodox Jewish residents while ensuring quality care and compliance.

Position Overview 📝

Reporting to the Deputy Director, the Program Coordinator is a key member of the IRA/ICF management team. You will oversee resident transitions, ensure compliance with all regulations, and collaborate with team members, families, and external stakeholders to provide outstanding care and compliance.

Key Responsibilities 🔑

Regulatory Compliance & Quality Assurance ✅

• Lead efforts to keep IRAs/ICF audit-ready and compliant with state, federal, and CARF standards.
• Stay current on regulations, standards, and guidelines through ongoing research and collaboration with Compliance teams.
• Develop and review weekly data reports, trackers, and documentation.
• Participate in external audits, assist with Corrective Action Plans (POCA), and monitor implementation.
• Assist in internal audits, training tracking, and incident follow-up to maintain high safety standards.

Resident Care & Transition Coordination 🚪

• Co-facilitate Admission/Discharge Committee meetings.
• Monitor resident admissions, discharges, and hospital or rehab stays, ensuring smooth transitions.
• Develop placement plans tailored to individual needs, coordinating with medical, clinical, and external partners.
• Document contacts, escalate challenges, and facilitate all required steps for resident admissions and discharges.

Team Collaboration & Management 🛠️

• Coordinate care among disciplines respectfully and effectively.
• Respond to emergencies and fill in for vacancies or staff absences as needed.
• Support system improvements, participate in planning, and utilize performance tools like Lean Six Sigma.
• Travel to IRAs/ICF facilities as necessary.
• Perform other duties as assigned to support team success.

Core Competencies 💡

• Strong management, operations, and leadership skills
• Exceptional communication and interpersonal abilities
• Data-driven decision-making expertise
• Analytical mindset with problem-solving skills
• Solution-oriented, creative, and enthusiastic approach
• Knowledge of OPWDD and DOH regulations (preferred)
• Dedication to supporting individuals with IDD and their families

Educational & Experience Requirements 🎓

• Master’s degree in a relevant field or advanced certification in healthcare management, administration, or quality improvement
• At least 5 years of experience working with the IDD community
• Minimum 2 years in supervisory, compliance, or quality roles
• Experience with OPWDD and DOH regulations
• Hebrew, Yiddish, or Russian-speaking skills are a plus

Technical Skills & Physical Requirements 💻🏃‍♂️

• Proficiency with Microsoft Word, Excel, PowerPoint, and electronic health records
• Ability to work on a computer, review charts, and participate in video meetings
• Must be able to visit multiple residential locations daily, navigate stairs, and respond quickly during emergencies
• Capability to lift up to 20 lbs

Benefits & Perks 🎁

• Generous paid vacation, holidays, and sick days
• Affordable medical, dental, and vision insurance
• Tuition assistance and student loan forgiveness programs
• Free continuing education opportunities
• 403(b) retirement plan and pension benefits
• Flexible spending accounts for health and transportation
• 24/7 Employee Assistance Program
• Life and disability insurance
• Participation in diversity and inclusion working groups like Confronting Structural Racism, CAAS, and LGBTQ initiatives

Who We Are 🌍

The Jewish Board provides innovative, compassionate mental health and social services to over 45,000 New Yorkers annually. We celebrate diversity and are committed to building equitable teams that support individuals of all backgrounds, religions, races, and orientations.

Equal Opportunity Employer ✨

We proudly serve all candidates without discrimination on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other protected class. We encourage applicants from marginalized communities to apply.