GungHo Online Entertainment America, Inc. Is Hiring A Product Coordinator

Join Our Team as a Product Coordinator in Los Angeles, CA! 🚀

This is an exciting hybrid opportunity at GungHo Online Entertainment America Inc., offering a dynamic environment for gaming enthusiasts eager to grow in the industry.

🌟 About the Company

Located in Redondo Beach, CA, GungHo Online Entertainment America Inc. is the U.S. subsidiary of the renowned Japanese game company GungHo Online Entertainment, Inc.. We publish titles across multiple platforms, including console, handheld, and mobile, driven by a team of industry veterans united by a shared love of gaming.

📋 Position Summary

The Product Coordinator is responsible for maintaining the health of a live operations product. Core duties include managing game records, collecting fan feedback, and ensuring the accuracy of all information presented. Opportunity exists for career advancement towards becoming an Associate Producer.

🎮 What You'll Be Doing

• Bridge communication between Japanese development teams and GungHo Americas' production team for live operations.
• Monitor product updates and maintenance schedules.
• Coordinate with social media and marketing teams by requesting necessary information.
• Gather and share fan feedback with Japanese developers.
• Translate informational content accurately between Japanese and English.
• Review and provide feedback on marketing materials and in-game messaging.
• Ensure message consistency across all official channels.
• Engage with fans fostering a helpful and positive presence.
• Propose and organize tournaments, giveaways, and merchandise for live events.
• Assist with data analysis using KPI metrics.
• Coordinate timing for messages, announcements, and reveals to maximize impact.

🎓 Qualifications & Experience

• Business-level proficiency in English and Japanese (both written and spoken).
• Bakelor's degree preferred.
• 1-2 years of localization or related experience preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime when required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills.
• Strong eagerness to learn and develop within the gaming industry.
• Passion for games!

✨ Plus Considerations

• Marketing knowledge or related background.
• Proven ability to generate results in a data-driven environment.
• Strong public speaking and presentation skills.

🌟 Why You Will Love Working Here

At GungHo, our passion for creating fun, engaging games fuels our enthusiasm. We foster a highly collaborative culture where everyone shares expertise and learns from one another. Join a team dedicated to innovation and continuous growth.

🎁 Perks & Benefits

• 100% employer-paid insurances: Health (PPO Medical, Dental, Vision), Life, Accidental Death & Dismemberment, and Long Term Disability.
• 401(k) plan with employer matching.
• Generous paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break.
• Incentive payments based on business performance may be available.

🕑 Business Hours

Monday to Friday, 10:00 am - 7:00 pm Pacific Time.

💰 Salary Range

$50,000 - $56,000

📝 Important Notice

Only applications submitted through our online system or via formal referral by the designated recruiter will be considered valid. Resumes sent through other channels will not be recognized as official applications.