GungHo Online Entertainment America, Inc. Is Hiring A Product Coordinator

Join Our Team as a Product Coordinator at GungHo Online Entertainment America! 🎮

This is a exciting hybrid position based in Los Angeles, CA, designed for passionate gaming industry professionals eager to make an impact in live game operations.

About the Company 🕹️

Located in Redondo Beach, CA, GungHo Online Entertainment America Inc. is the U.S. subsidiary of the renowned Japanese game company GungHo Online Entertainment, Inc. We publish titles across multiple platforms—from consoles and handheld devices to mobile phones. Our team is comprised of industry veterans united by one shared passion: a love of gaming.

Position Overview 🔍

Summary

The Product Coordinator is responsible for maintaining a live operations product, ensuring all related information is accurate, and engaging with fan feedback to enhance the gaming experience. This role offers a potential career path toward becoming an Associate Producer.

Key Responsibilities 🛠️

• Serve as the primary liaison between Japanese development teams and GungHo America’s production team for live operations.
• Monitor product updates, maintenance, and in-game messaging to ensure accuracy.
• Coordinate with social media and marketing teams to gather and request relevant information.
• Share fan feedback with development teams to inform future updates.
• Translate informational materials accurately between Japanese and English (both written and verbal).
• Provide feedback on marketing materials and check the correctness of in-game and official messaging.
• Support the fan community by creating proposals for tournaments, giveaways, and merchandise for live events.
• Assist with KPI data analysis to optimize communication timings and releases.

Qualifications & Experience ✅

• Proficiency in both English and Japanese (written and spoken) at a business level.
• Bachelor’s degree preferred.
• 1-2 years of localization or similar experience is preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime when required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills.
• Strong desire to learn and grow within the gaming industry.

Nice to Have:

• Marketing experience or related background.
• Proven results in a data-driven environment.
• Public speaking and presentation skills.

Why Work With Us? 🌟

At GungHo, we’re passionate about creating fun, engaging games and value talented individuals who share this enthusiasm. Our collaborative culture encourages continuous learning and sharing expertise—making every day an opportunity to grow.

Perks & Benefits 🎁

• 100% employer-paid insurance coverage including health (PPO Medical, Dental, Vision), Life, Accidental Death & Dismemberment, and Long-Term Disability.
• 401(k) plan with employer match.
• Competitive paid time off (Vacation, Personal Time, Sick Leave, Holidays, Winter Break).
• Potential incentive payments based on business performance.

Work Details & Compensation 💼

Business Hours: 10:00 am – 7:00 pm Pacific Time

Salary Range: $50,000 – $56,000 annually

Note: Only applications submitted through our online system or via a formal referral by the designated recruiter will be considered valid. Resumes sent through alternative channels will not be recognized.