Patrique Mercier Recruitment By Nellie Is Hiring A Polish Speaking Customer Service For Healthcare Industry Greece

Join Our Team as a Polish Speaking Customer Service Representative in Healthcare! 🌟

Patrique Mercier Recruitment FR is excited to present an excellent opportunity for a dedicated Polish Speaking Customer Service Representative within the Healthcare industry. This position is perfect for those passionate about making a difference by providing exceptional support to Polish-speaking clients navigating healthcare services.

Responsibilities

• Deliver high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries related to healthcare services and products.
• Assist clients with appointment scheduling, insurance inquiries, and general healthcare questions.
• Provide accurate information about healthcare options and resources available to clients.
• Handle customer complaints and feedback professionally, ensuring a high level of client satisfaction.
• Collaborate with healthcare professionals and internal teams to resolve issues and enhance the client experience.
• Maintain up-to-date knowledge of healthcare policies and procedures to assist clients effectively.
• Document all client interactions and keep thorough records for compliance and reporting.

Requirements

• Fluency in Polish and English, both written and spoken.
• Experience in customer service, preferably within healthcare or related industries.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with care and maintain client confidentiality.
• Familiarity with healthcare services and terminology (a plus).
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational and multitasking abilities.

What We Offer 🎁

• Private Health Insurance 🏥
• Training & Development 📚
• Performance Bonus 💰
• Two Extra Salaries Per Year - Fully Paid Training 🎓
• Fully Paid Relocation Package (flight, transfer, hotel) ✈️🏨
• Free Greek Lessons, Discounts, and Other Perks 🎉

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