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The Responsive Auto Insurance Company

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$60k - $75k/ year
United States
Remote
Posted May 14, 2026

English

Spanish

The Responsive Auto Insurance Company Is Hiring A Pip Adjuster

Join Our Team as a Bilingual PIP Adjuster! 🚗

Responsive is looking for a dedicated and bilingual (English/Spanish) PIP Adjuster to join our claims department remotely. If you have experience in auto insurance claims and want to work in a supportive, innovative environment, we want to hear from you!

Location & Schedule 🏡🗓️

  • Location: Remote (Headquarters in Plantation, Florida)
  • Schedule: Monday to Friday with flexibility for additional hours as needed

Compensation 💰

Salary range between $60,000 - $75,000, negotiable based on experience.

About Responsive 🌟

Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of respected insurance agencies to offer world-class service and claims experiences. Our mission is to make auto insurance simple, affordable, and hassle-free through innovation, feedback, and a commitment to excellence.

Why Join Responsive? 🎯

  • Employer‑Paid Healthcare: Medical, dental, and vision plans with free preventative care
  • Retirement Savings: 401(k) with company match
  • Wellness Programs: Mental health support and wellness initiatives
  • Career Development: Training and growth opportunities in a collaborative environment

What You Will Do 🚧

As a Bilingual PIP Adjuster, you will work closely with customers, attorneys, medical providers, insurance carriers, and vendors to resolve coverage and liability issues from start to finish. Your responsibilities will include:

  • Investigating, evaluating, and settling insurance claims, including establishing coverage and negotiating fair settlements
  • Interviewing claimants and witnesses, investigating claims, and identifying situations requiring special investigation
  • Maintaining accurate diaries and detailed records to ensure timely claim processing
  • Communicating clearly and professionally through written and oral responses
  • Using tools such as ISO, TLO, buycrash.com, MDCC, BCC, FDHSMV, and Google Maps
  • Continuously updating your knowledge of laws, regulations, and industry trends
  • Ensuring all activities comply with federal, state, and company regulations

Requirements ✅

  • At least 2 years of PIP Adjuster experience handling Automobile Property Damage Claims in Florida
  • Licensed Adjuster – All Lines (FL 620 license)
  • Bi-lingual in English and Spanish
  • Bachelor’s degree preferred
  • Ability to develop and sustain professional relationships
  • Excellent oral and written communication skills
  • Highly organized with strong analytical and problem-solving skills
  • Experience in a production environment emphasizing time management, recordkeeping, and follow-up
  • Team player with curiosity and a proactive attitude
  • Self-motivated with openness to feedback and learning
  • Proficiency in Word and Outlook

Equal Opportunity Employment ⚖️

Responsive is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital or domestic partner status.

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