Pret A Manger Is Hiring A People Manager

Join Pret a Manger as a People Manager, supporting vibrant retail locations across NYC, DC, PA, JFK Airport, and beyond, with a focus on fostering employee growth, ensuring compliance, and enhancing store operations in a dynamic, fast-paced environment.

Position Details

• Reporting to: Head of People
• Salary: $75,000.00 - $85,000.00 annually
• Locations: NYC, DC, PA, JFK Airport, and growing footprint (field-based role)
• Travel Requirement: 75-80% travel throughout assigned territory 🚗✈️

About Pret a Manger

Pret a Manger is a beloved international food retailer known for freshly made sandwiches, salads, and organic coffee. Our commitment to quality ingredients, exceptional customer service, and putting our team members first has established us as a leader in the quick-service restaurant industry.

Position Overview

We are seeking a dynamic People Manager to serve as a key partner to Area Operations Leadership and the primary HR business partner for our Shop teams across NYC, DC, PA, JFK locations, and our expanding footprint. This field-based role requires someone who thrives in a fast-paced retail environment and can provide hands-on HR support.

Essential Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3-5+ years of People Manager experience, preferably in quick service restaurant, retail, or multi-location hospitality environments
• Extensive travel commitment (75-80%)
• Self-starter comfortable making independent decisions in the field

Core Competencies

Employee Relations & Compliance

• Proven experience managing employee relations in high-turnover, fast-paced environments
• Conducting workplace investigations involving harassment, discrimination, and policy violations
• Knowledge of federal, state, and local employment laws
• Understanding of wage and hour compliance, including break and meal period requirements
• Experience with union-related matters is a plus ✍️

Manager Development & Talent Pipeline Management

• Experience in workforce planning, internal talent development, and external recruitment strategies
• Coaching shop managers on people management, recruitment, interviewing, and retention programs
• Training managers on discipline procedures, legal compliance, and proper documentation
• Experience with union environments is preferred

Communication & Relationship Building

• Exceptional interpersonal skills for connecting across diverse teams
• bilingual capabilities (English/Spanish) strongly preferred 🌎
• Comfortable working independently while maintaining strong partnerships with leadership
• Building trust through site visits, hands-on support, and collaborative problem-solving
• Primary liaison between Shops, Benefits, and Payroll for HR processes

HRIS & Data Management

• Proficiency with HR systems such as ADP Workforce Now and Harri
• Training and coaching Shop Managers on data entry and HRIS processes
• Generating reports to support HR and leadership decision-making
• Ensuring accurate and consistent data across all locations

Our Commitment

Pret a Manger is an equal opportunity employer committed to creating an inclusive environment for all team members.

Pret a Manger Core Behaviors 🌟

• Passion
• Clear Communication
• Team Working
• Great Execution
• Business Sense
• Realizing Potential
• Open to Change
• One Pret
• Thoughtful Leadership