Endeavor Health Is Hiring A Patient Service Representative & Insurance Verifier - Therapy & Rehab

Join a dynamic healthcare team as a Patient Service Representative, where your skills will contribute to providing exceptional patient care and streamlined insurance verification processes. This role offers competitive pay and opportunities for professional growth in a community-focused environment.

Hourly Pay Range 💰

$19.89 - $28.84 — The hourly pay rate is influenced by a candidate's expertise, years of experience, and other related factors.

Position Highlights 🏥

• Position: Patient Service Rep / Insurance Verification
• Locations: 4201 Winfield Road, Warrenville, IL, and 1200 S. York St., Elmhurst, IL
• Schedule: Per Diem/PRN
• Work Hours:
  • 2 days a week at Endeavor Health Warrenville Call Center (Monday and Friday, 8:00 am - 4:30 pm)
  • Starting in October, 2 Saturdays/month at Elmhurst Center for Health (7:00 am - 12:00 pm or 8:00 am - 1:00 pm)
  • Nice to have: availability on the first of each month
• Training Schedule: 2-3 weeks, Monday through Thursday, 7:00 am - 3:00 pm (schedule may vary)

What You Will Do 📝

Under general supervision and following established policies, you will handle pre-registrations, registrations, order management, charge capture, cash collection, and medical information systems. Your responsibilities include collecting, analyzing, and recording demographic, insurance, financial, and clinical data from multiple sources, as well as obtaining signatures and additional information necessary for these processes.

You will screen for third-party eligibility, enter medical necessity coding to ensure proper payment, and ensure patients and their families understand the revenue cycle and available payment options. Your role includes contacting third-party payers for verification of benefits, managing pre-certification requirements, and coordinating with physician offices on financial, coding, surgical scheduling, and insurance benefits compliance.

What You Will Need 🛠️

• Education: High School Diploma or GED
• Experience: At least 1 year in registration, scheduling, patient accounts, cash collections, or customer service within healthcare. Knowledge of health insurances, medical terminology, anatomy, data entry, and Microsoft Office Suite.
• Preferred Skills: Bilingual abilities
• Travel: Able to work 2 days/week at Warrenville location and 2 Saturdays/month at Elmhurst site

Benefits 🎁 (For Full-Time or Part-Time Positions)

• Premium pay (shift, on-call, holiday, and more) based on role
• Incentive pay for select positions
• Opportunities for annual performance-based increases
• Career Pathways for professional growth and development
• Various Medical, Dental, Pet, and Vision insurance options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account options
• Retirement plans with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

About Endeavor Health 🌟

Endeavor Health is a fully integrated healthcare delivery system dedicated to providing accessible, high-quality, community-connected care to over 4.2 million residents across six northeast Illinois counties.

With over 25,000 team members and 6,000 physicians, we serve the community through more than 300 ambulatory locations and eight acute care hospitals, including Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights), Skokie, and Swedish (Chicago). All hospitals are recognized as Magnet hospitals for nursing excellence.

Learn more at www.endeavorhealth.org.

Why Work With Us 🚀

Join our organization that encourages your career ambitions and helps you reach your full professional potential. Visit our website to see how Endeavor Health is committed to fulfilling its mission to “help everyone in our communities be their best”.

Our Commitment to Inclusion & Accessibility 🤝

Endeavor Health is dedicated to providing reasonable accommodations to individuals with disabilities and promoting diversity, equity, and inclusion. We value compassion, respect, and empathy in serving our patients and each other. Our strength lies in our differences, enabling us to deliver community-connected healthcare for all.

EOE Statement: Endeavor Health is an Equal Opportunity Employer, welcoming applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or veteran status. We are a VEVRRA Federal Contractor.