Elevance Health Is Hiring A Patient Enrollment Specialist I

Patient Enrollment Specialist I (Bilingual Cantonese) 🩺🌐

The Patient Enrollment Specialist I (Bilingual Cantonese) plays a crucial role in engaging both new and existing patients through outreach, education, and enrollment support. This position emphasizes flexibility with a virtual work environment, fostering productivity and work-life balance.

Location & Work Environment 🏡

Location: Virtual — This role offers full-time remote work, requiring in-person training sessions when necessary. It promotes flexibility, autonomy, and effective onboarding.

Please note: Candidates outside a reasonable commuting distance from the posting location(s) will not be considered unless accommodations are legally required.

How You Will Make an Impact 💥

• Review and prioritize: Manage patient census effectively.
• Patient outreach: Explain services and enroll patients into appropriate programs based on their needs.
• Coordinate efforts: Work seamlessly with clinical and care teams for smooth patient onboarding.
• Achieve goals: Meet or surpass enrollment targets and key performance indicators.
• Provide support: Address patient inquiries and schedule initial and annual appointments.
• Documentation: Input data accurately into designated systems.

Minimum Requirements ✅

• High School diploma or equivalent, with 1+ years of experience in call centers, sales, healthcare, or customer-focused environments, or an equivalent combination of education and experience.
• Bilingual proficiency required for the Carelon Global PR business unit.

Additional Details 📝

Job Level: Non-Management, Exempt

Work Shift: Standard business hours (specifics to be discussed during the hiring process)

Job Family: CUS > Care Support

About Elevance Health 🌟

Elevance Health is a Fortune 25 health company committed to improving lives and simplifying healthcare. We value leadership at all levels and offer competitive rewards including merit increases, paid holidays, PTO, incentive bonuses, comprehensive benefits (medical, dental, vision, disability, 401(k), stock purchase, life insurance), wellness programs, and financial education.

Workplace Strategy & Policies 🏢

Our Hybrid Workforce Strategy means associates typically work onsite at least once weekly unless specified as primarily virtual. Expectations will be discussed during hiring.

We prioritize the health and safety of our associates and communities by requiring all relevant new candidates to be vaccinated against COVID-19 and Influenza, unless an exemption is provided.

Equal Opportunity & Legal Information ⚖️

Elevance Health is an Equal Employment Opportunity employer, considering all qualified applicants without discrimination based on age, citizenship, race, gender, religion, veteran status, or other protected classifications.

Accommodation requests, legal employment considerations, and specific screening requirements under Florida law are addressed. For assistance, please contact ***.