Aya Healthcare Is Hiring A Patient Coordinator

🌟 Exciting 13-Week Contract Opportunity: Patient Coordinator – Arabic Fluency in New York, NY!

Join Aya Healthcare as a Patient Coordinator, leveraging your language skills and healthcare experience to make a difference for international patients at prestigious NYP facilities.

Job Details

• Job Title: Patient Coordinator - Arabic Fluency
• Contract Duration: 13 weeks with the possibility of extension
• Shift: Monday - Friday, 9 AM - 5 PM
• Location: New York, NY
• Onboarding Time: 2-3 weeks from offer acceptance to start date
• Pay Rate: $36 - $40 per hour 💰

🔍 About the Patient Coordinator - Arabic Fluency

As a primary contact, you will coordinate the care for international patients at NYP, managing the full referral process—from initial inquiry to post-service follow-up. You'll provide personalized assistance, ensuring a culturally sensitive approach, and act as a liaison between patients, medical staff, and external organizations, including embassies and medical schools.

🎯 Job Requirements

• Education: Bachelor's degree in Business, Marketing, Healthcare Administration, International Relations, or related field
• Training & Certification: 40+ hours of medical interpreter training, health language proficiency assessment, or national certification; Arabic medical interpretation certification required
• Experience: 3-5 years in patient services, healthcare, public relations, or hospitality industry with direct public contact
• Language Skills: Fluency in both English and Arabic (verbal and written) ✅
• Other Skills: Strong communication and presentation skills, cross-cultural sensitivity

📝 Job Duties & Responsibilities

• Assess requests for medical services and support development of care plans
• Coordinate with hospital departments, physicians, and patients throughout the treatment process
• Manage appointment scheduling and travel arrangements
• Represent the department in dealings with embassy personnel and international dignitaries
• Provide immediate assistance and orientation upon patient arrival
• Support registration and financial clearance processes
• Escort patients during appointments and inpatient visits, providing real-time interpretation services
• Maintain comprehensive electronic patient records in the International Patient Record System (IPRS)
• Address and resolve patient concerns or complaints, coordinating follow-up actions
• Conduct post-discharge follow-up, ensuring patients receive all necessary documentation and support
• Update clinical status to financial guarantors weekly and daily during inpatient rounds
• Assist with marketing activities, such as presentations to healthcare and corporate audiences
• Perform other related duties as assigned

🩺 What AYA Offers You

• 🚀 Front-of-the-line access to exclusive healthcare jobs nationwide
• 🤝 Support from a dedicated team to ensure a smooth onboarding and onboarding experience
• 📝 Credentialing specialists to streamline compliance processes
• 💼 Benefits including:
  • Medical, dental, vision, and life insurance from day one
  • Competitive hourly pay with taxable wages and tax-free reimbursements when applicable

⭐ Qualifications & Application Questions

• Do you have access to your High School Diploma?
• Do you have at least 3 years of experience in patient services?
• Understanding that this role is a contract position which may not extend or convert

📝 Education & Language Requirements

• Required Education: Bachelor's Degree
• Languages: Arabic (Required), English (Required)
• Work Location: In person at New York, NY 10032

🌟 Aya Healthcare is an Equal Opportunity Employer and encourages all qualified candidates to apply! 🚀