Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, as we seek a dedicated Partner Success Manager to help drive our mission of safeguarding the digital world with innovative, all-in-one solutions. 🌐🚀

About Acronis

We are at the forefront of cyber protection, delivering AI-powered solutions that unify operations management, cybersecurity, and data protection into a single, seamless platform. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now employs over 2,000 professionals across 34 locations worldwide. Our trusted solutions support more than 5.5 million home users, 500,000 companies, and top professional sports teams, available through over 50,000 partners in 150+ countries. 🌍🛡️

Location

Region: North Italy 🇮🇹

Languages required: Italian and English (both spoken and written)

Note: Applications must be submitted in English.

What You'll Do

• 📈 Drive quarter-over-quarter cloud revenue growth through assigned partners
• 🔍 Conduct territory analysis and planning to identify top potential partners
• 📝 Perform account planning tailored to partner engagement, loyalty, and responsiveness
• 🎓 Train new and existing partners on current and upcoming products
• 🚀 Guide partners through onboarding and enablement, providing all necessary resources and tools
• 🤝 Motivate and enable partners to sell Acronis services, attract new customers, and retain existing ones
• 🤝 Act as a trusted advisor, ensuring partner satisfaction throughout their lifecycle
• 🔄 Lead upsell and cross-sell initiatives to increase service attachment rates
• ❌ Minimize churn by proactively engaging and supporting partners
• 🛠️ Coordinate internal resources to foster partner growth
• 📂 Maintain comprehensive partner profiles in Partner Passport, ensuring at least 80% fields are completed
• 🔄 Lead partner lifecycle activities focusing on education, evangelization, and commitment
• 📞 Maintain regular contact with partners based on their priority level

What You Bring

• 🧑‍💼 Over 5 years of sales and marketing experience within the software industry (Channel Sales, Partner Account Management, or Channel Development)
• 📝 Strong written and verbal communication skills in English and Turkish
• 🛡️ Proven experience in cybersecurity, demonstrating industry best practices and protocols
• 🌩️ Deep knowledge of channel sales, field sales, and cloud market business models
• 🎤 Excellent presentation, planning, and communication skills
• 🎯 Customer-centric mindset with a eagerness to learn various aspects of the business
• 🗓️ High attention to detail, disciplined, and capable of meeting deadlines in a fast-paced environment
• 🤝 Strong interpersonal skills and team-oriented attitude
• 🧗 Self-motivated, proactive, and able to work independently with minimal supervision

Our Culture & Commitment

At Acronis, we believe in making a positive impact, fostering mutual trust, respect, and personal achievement. Our culture promotes individual leadership, community contribution, and a never-give-up attitude. We are proud to be an equal opportunity employer committed to diversity and inclusion. 🌍✨

Our Interview Practices

To ensure a fair process, we ask candidates to participate in genuine, AI-free interviews. We value authenticity and focus on your individual skills, experiences, and communication style. Please note:

• Avoid using AI tools or external prompts during live interviews
• Include in-person interviews when possible
• A full background check is required for all new hires

Thank you for considering a career with Acronis! 🚀🖥️