Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, as we seek a dedicated Partner Success Manager to help drive partner growth and satisfaction across Italy, supporting our mission to protect the digital world.

About Acronis

Acronis is a worldwide innovator in cyber protection, delivering AI-powered solutions that unify operations management, cybersecurity, and data protection within a single integrated platform. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, we have over 2,000 employees across 34 global offices. Our solutions are trusted by over 5.5 million home users, 500,000 companies, and top-tier sports teams, available through more than 50,000 partners in over 150 countries and 26 languages.

We foster a corporate culture based on mutual trust, respect, personal achievement, and leadership, aiming to make a positive impact on our employees and community.

Location

We are looking for candidates located in North Italy who are fluent in Italian and English. All applications must be submitted in English. Thank you!

What You'll Do 🚀

• Drive quarter-over-quarter cloud revenue growth through assigned partners.
• Conduct territory analysis and planning for specific regions to identify top potential partners.
• Perform account planning with managed partners, tailoring details based on engagement, loyalty, and responsiveness.
• Train both new and existing partners on current and new products.
• Guide partners through onboarding and enablement, providing necessary knowledge, resources, and tools.
• Motivate and support partners to sell Acronis services to their existing customer base, attract new clients, and retain current customers.
• Act as a trusted advisor, ensuring partner satisfaction and serving as the primary contact throughout the partner lifecycle.
• Implement successful upsell and cross-sell initiatives to increase attachment rates of new services.
• Focus on partner retention by minimizing churn and fostering long-term relationships.
• Coordinate internal resources to support partner growth.
• Profile each managed partner using vendor tools, maintaining comprehensive information in Partner Passport with at least 80% data completeness.
• Lead partners through their lifecycle with regular activities focused on education, evangelization, and engagement.
• Maintain consistent communication tailored to each partner’s priority level.

What You Bring 🎯

• Over 5 years of sales and marketing experience in the software industry, particularly in channel sales, partner account management, or channel development within a software vendor environment.
• Proficiency in English and Turkish.
• Proven cybersecurity expertise, demonstrating a solid understanding of industry practices and protocols.
• Deep experience in channel and field sales, with an understanding of cloud market business models.
• Exceptional presentation, communication, and planning skills.
• Strong internal customer focus and eagerness to learn all facets of the business.
• High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment without sacrificing accuracy.
• Excellent interpersonal and problem-solving skills, with a collaborative and resilient attitude.
• Self-motivated and proactive, capable of working independently with minimal supervision.
• Fluency in Turkish and English.

Why Join Us

At Acronis, we are revolutionizing cyber protection by integrating backup, disaster recovery, storage, anti-malware, and management into one seamless solution. Our all-in-one approach simplifies complex IT environments, reducing risks and ensuring reliable data protection across all workloads, applications, and systems at a predictable cost.

With a global presence and a commitment to making a positive impact, we value diversity, integrity, and continuous innovation. We believe in empowering our employees and contributing to the greater good.

Our Hiring Philosophy

We seek authenticity and transparency in our hiring process. Candidates are encouraged to participate in interviews without AI assistance or external prompts to ensure we truly understand their skills and experiences. Virtual backgrounds should be removed during interviews, and in-person interviews are preferred. All new hires must undergo comprehensive background checks.

Equal Opportunity Employer

Acronis is an equal opportunity employer. All qualified applicants will be considered regardless of age, race, national origin, marital status, disability, veteran status, religion, gender identity, or sexual orientation.