Acronis International Pte Is Hiring A Partner Success Manager

Partner Success Manager

Join Acronis, a global leader in cyber protection, in our mission to safeguard the digital world by delivering innovative, all-in-one solutions for managed service providers. We are seeking a dedicated Partner Success Manager to drive partner growth and satisfaction, especially in North Italy. Fluency in Italian and English is essential! 🚀

About Acronis

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, anti-malware, and management into a single integrated platform. Founded in Singapore in 2003 and headquartered in Switzerland since 2008, we employ over 2,000 people across 34 locations worldwide. Trusted by over 5.5 million home users, 500,000 companies, and leading sports teams, our solutions are available through more than 50,000 partners globally in over 150 countries and 26 languages.

What You'll Do 🎯

• Drive revenue growth by working through assigned partners to increase cloud sales quarter over quarter
• Analyze and plan territories to identify top potential partners in dedicated regions
• Conduct account planning with managed partners based on their engagement, loyalty, and responsiveness
• Train partners on existing and new products to ensure product knowledge and confidence
• Guide onboarding and enablement processes, providing partners with necessary resources and tools
• Motivate and support partners to sell Acronis services, attract new clients, and retain existing customers
• Ensure partner satisfaction by acting as a trusted advisor and single point of contact throughout the partner lifecycle
• Coordinate upsell and cross-sell initiatives to increase service attach rates
• Minimize churn by proactively engaging with partners and addressing concerns
• Engage internal resources to facilitate partner growth and success
• Maintain partner profiles in Partner Passport with at least 80% data completeness
• Lead partner lifecycle management through regular educational and evangelizing activities
• Maintain regular contact with partners based on their priority level

What You Bring 🌟

• Minimum of 5+ years experience in sales and marketing within the software industry, especially in Channel Sales or Partner Account Management
• Proficiency in English and Turkish
• Proven experience in cybersecurity, with a solid understanding of industry practices and protocols
• In-depth knowledge of channel and field sales, especially in the cloud market
• Excellent presentation, communication, and planning skills
• Strong internal customer focus with a desire to learn all business aspects
• High discipline, attention to detail, and ability to meet deadlines in a fast-paced environment
• Outstanding organizational, problem-solving, and multi-tasking abilities
• Collaborative team player with a persistent "never give up" attitude
• Self-motivated and proactive, capable of working independently with minimal supervision

Note: Fluency in both Turkish and English is required.

Why Join Acronis?

Be part of a pioneering company that unifies diverse cyber protection solutions, offers a flexible and inclusive work environment, and values mutual trust, respect, and personal achievement. Join us in making an impactful difference globally! 🌍

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of age, race, gender, disability, veteran status, or any other characteristic protected by law.

Our Interview Practices

To ensure a fair hiring process, we ask candidates to participate authentically without AI assistance or external prompts. We value genuine communication and encourage in-person interviews whenever possible. Use of AI-generated responses or third-party support during interviews may lead to disqualification. All new hires will undergo comprehensive background checks.